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This is a discussion on bradbury86 within the Sky Broadband help forums, part of the Sky Broadband help and support category; I administer two websites. For the last two days I have not been able to connect via FTP to either ...
- 06-02-09, 05:35 PM #1
I administer two websites.
For the last two days I have not been able to connect via FTP to either site to download updated pages. I get a message stating unable to connect to server.
I have tried both websites and used 2 different FTP applications but still can't connect.
I can access my emails OK and can view websites as normal.
Can anyone help or point in the right direction of who to contact at sky.
- 06-02-09, 05:47 PM #2
You'd probably be better contacting your hosting company and making sure everything is o.k. that end.
- 06-02-09, 06:09 PM #3
Sorry I should have mentioned that the two sites in question are hosted by different companies so I don't think that can be the problem
- 06-02-09, 09:48 PM #4
Long shot but try rebooting your router.
- 07-02-09, 06:31 AM #5
thanks for the reply, I had already tried a re-boot of router without any success.
I got a friend who is also on Sky broadband to try and connect via FTP but he is having same problem.
I tried Sky support but they don't want to know, saying they don't support FTP.
- 07-02-09, 11:49 AM #6
- 07-02-09, 02:17 PM #7
Don't ask me how but I can now connect to my site via FTP.
Thanks to those who posted replies