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    bradbury86

    This is a discussion on bradbury86 within the Sky Broadband help forums, part of the Sky Broadband help and support category; I administer two websites. For the last two days I have not been able to connect via FTP to either ...

    1. #1
      bradbury86's Avatar
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      bradbury86

      I administer two websites.

      For the last two days I have not been able to connect via FTP to either site to download updated pages. I get a message stating unable to connect to server.

      I have tried both websites and used 2 different FTP applications but still can't connect.

      I can access my emails OK and can view websites as normal.

      Can anyone help or point in the right direction of who to contact at sky.


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    3. #2
      kaito1000's Avatar
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      Re: bradbury86

      You'd probably be better contacting your hosting company and making sure everything is o.k. that end.

    4. #3
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      Re: bradbury86

      Sorry I should have mentioned that the two sites in question are hosted by different companies so I don't think that can be the problem

    5. #4
      Alan b's Avatar
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      Re: bradbury86

      Long shot but try rebooting your router.

    6. #5
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      Re: bradbury86

      Alan,

      thanks for the reply, I had already tried a re-boot of router without any success.

      I got a friend who is also on Sky broadband to try and connect via FTP but he is having same problem.

      I tried Sky support but they don't want to know, saying they don't support FTP.

    7. #6
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      Re: bradbury86

      we don't...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
      bradbury86's Avatar
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      Re: bradbury86

      Don't ask me how but I can now connect to my site via FTP.

      Thanks to those who posted replies

     

     

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