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    Stupid wiring / Broadband stats

    This is a discussion on Stupid wiring / Broadband stats within the Sky Broadband help forums, part of the Sky Broadband help and support category; no, the old master box...

    1. #11
      James C's Avatar
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      Re: Stupid wiring / Broadband stats

      no, the old master box


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    3. #12
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      Re: Stupid wiring / Broadband stats

      Then before you involve Openreach, check the junction box and ensure the connections are tight, and give it a good squirt of WD40.
      Open the master socket and remove any wire or wires connected to "3" this is the ring wire and can cause problems with BB, your phones will still ring because you have them pluged into filters.

    4. #13
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      Re: Stupid wiring / Broadband stats

      well, the problem is, the wires are just a huge jumble, and because it's before the master box and was fitted by BT surely if i squirt it with WD40 and then they open and see it they'll know I've opened it and then they'll charge me

    5. #14
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      Re: Stupid wiring / Broadband stats

      Well I dont mean fill the thing up!! just a little squirt. But if you are unhappy about this, just check the connections are tight, check the connections are o.k in the sockets, remove any wires from "3" at the master socket. If the phone is still noisy, report it to BT

    6. #15
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      Re: Stupid wiring / Broadband stats

      ahah i knew you didn't mean fill it up lol. im with the post office who uses the BT line, so would it be best to phone then instead of BT first?

    7. #16
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      Re: Stupid wiring / Broadband stats

      Yes sorry, your report the line noise to whoever you pay your line rental to.

    8. #17
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      Re: Stupid wiring / Broadband stats

      ok thanks, I sprayed a bit of WD40 on and it hasnt done much but I think the line is slighy quieter. The router resynced at 1088 then 896 now it's on 672, but unlike all the other times the noise margin is 3db so let's hope it doesnt drop out again

    9. #18
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      Re: Stupid wiring / Broadband stats

      well all i can say is this...they wont charge you its a wiring issue!! tell your parents that lols

    10. #19
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      Re: Stupid wiring / Broadband stats

      are you 100% sure they won't charge?

    11. #20
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      Re: Stupid wiring / Broadband stats

      yeah postive if you havent touched it what so ever then yes...

     

     
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