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    What speed will I get

    This is a discussion on What speed will I get within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've got Sky on the line now, they've never heard of ADSL2! Apparantly the problem has to do with my ...

    1. #11
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      Re: What speed will I get

      I've got Sky on the line now, they've never heard of ADSL2! Apparantly the problem has to do with my Sky box, they should be unplugged even if you've got multiroom. Try telling that to another Sky department! Anyway I'm getting passed through now to someone who hopefully does know what he's talking about! Why does an eight letter word starting with b spring to mind?


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    3. #12
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      Re: What speed will I get

      They are talking rubbish, you have obviously got a script reader from Tier 1. If you are passed to CST you should get sorted out. If you are not, hang up and try again. If any agent in CST does not know the difference between G.DMT and ADSL2+ they should not be there.

      TomD


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    4. #13
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      Re: What speed will I get

      My thoughts exactly, but apparantly ADSL2 is not a term they use at Sky! When I mentioned this website I quickly got transferred, but then after about half an hour waitin I surprisingly (or not) got cut off. Does anyone know of a quick route through to CST without having to go through the script readers?

    5. #14
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      Re: What speed will I get

      Yes, ring after 10:30pm

    6. #15
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      Re: What speed will I get

      have you checked your stats since you called? have a feeling i might've found you last night...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #16
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      Re: What speed will I get

      That's cheating

      Thev'e probably turned him back from ADSL2 now to GDMT

    8. #17
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      Re: What speed will I get

      Sky actually use ADSL2+, although many on Tier 1 will not know the difference between this and G.DMT . Tell them you are on Max and want the best speed you can get, you just have to persevere and hope you get someone with a bit of knowledge and common sense.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #18
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      Re: What speed will I get

      hows it cheating...saves him going through the stupid script readers..

    10. #19
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      Re: What speed will I get

      It is important that he does check his stats first before calling, if he has been fixed, there is a good chance they will cap him. That seems to be the norm when anyone calls and nothing seems to be wrong.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #20
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      Re: What speed will I get

      not cheating, just the OPs name rings a bell...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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