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    Moving from mid to max package...

    This is a discussion on Moving from mid to max package... within the Sky Broadband help forums, part of the Sky Broadband help and support category; with your attenuation you should be able to get better stats than you have (i have attenuation of 41 and ...

    1. #11
      richone54's Avatar
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      Re: Moving from mid to max package...

      with your attenuation you should be able to get better stats than you have (i have attenuation of 41 and connect at just over 7 with a cap)

      have you had a look at your wiring to see if this may be one of your problems, best way is to do comparison set of stats from the "test" socket, see the first link in my sig and post back your results


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    3. #12
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      Re: Moving from mid to max package...

      Reboot your router, it looks like you may be capped. You may not be, as if you booted during a noisy line time, the noise margin would rise during a quiet time, but 5 dbs over default seems to be a lot.

      I think you may be on ADSL2+ at the moment. Go to MelsNotes click the Get Stats button, put in admin and sky and copy and paste the results here. That will confirm whether you are or not and will also show a Max rate for your line.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
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      Re: Moving from mid to max package...

      I would recommend going to max for simple reasons of the unlimited downloads & a chance of faster download speeds. I had rather a large amount of noise on my line & i just bought myself a new phone socket & removed analogue telephone & got myself some cordless ones & it really helped.
      Also running your router from an extension from your main phone point will also create noise.

      Anyways, as for Max package, if you find your router disconnecting you & reconnecting you often, as i have hopefully fixed your higher speed may be unstable for your line as it was with mine, pumping 14mbps down my line was to much so ive had it capped at 12mbps & so far so good, less speed but same unlimited downloads & a cool 966kbps upload.

    5. #14
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      Re: Moving from mid to max package...

      Thanks for all the input so far guys, much appreciated. Some info I should have given in my first post....I am connected to an extension socket, not possible to connect to the main socket. I have also removed the "Bell" wire (orange and white if I remember correctly) from my socket. I am connected to my router with a cable, not wirelessly. I have disabled the wireless functionality for the router.

      I have rebooted my router, and got these stats.

      Here are the stats I obtained (from Mels notes)

      ppp0 Link encap:Point-Point Protocol
      inet addr:90.193.215.71 P-t-P:82.108.10.203 Mask:255.255.255.255
      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
      RX packets:1551 errors:0 dropped:0 overruns:0 frame:0
      TX packets:1242 errors:0 dropped:0 overruns:0 carrier:0
      collisions:0 txqueuelen:3
      RX bytes:1334673 (1.2 MiB) TX bytes:250333 (244.4 KiB)

      Uptime 234.21 220.09
      Wan up 46.27 38.46
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: FAST, Upstream rate = 412 Kbps, Downstream rate = 6143 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: U:ON /D:ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 12.4 24.0
      Attn(dB): 35.0 19.6
      Pwr(dBm): 24.0 6.6
      Max(Kbps): 8452 516
      Rate (Kbps): 6143 412

      G.dmt framing
      K: 95(0) 13
      R: 16 16
      S: 1 8
      D: 64 4

      ADSL2 framing
      MSGc: 60 70
      B: 94 12
      M: 1 8
      T: 2 1
      R: 16 16
      S: 0.4922 7.4418
      L: 1804 129
      D: 64 4

      Counters
      SF: 12780 12205
      SFErr: 0 1
      RS: 1687086 111419
      RSCorr: 108 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 3006231 200044
      Data Cells: 29181 6538
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 1
      SES: 0 0
      UAS: 19 38
      AS: 208

      INP: 2.27 1.98
      PER: 16.24 17.67
      delay: 7.87 7.44
      OR: 32.50 34.40

      Bitswap: 0 6

      Total time = 3 min 54 sec
      SF = 12780
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 3 min 54 sec
      SF = 12780
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 3 min 54 sec
      SF = 12780
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0

    6. #15
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      Re: Moving from mid to max package...

      As I suggested, you are on ADSL2+ and you are capped to 6143. Your stats do not show any errors but the connection has not been open long, so that together with the cap could account for the log being clean. Run your connection for a few hours(at least 12 hours) and then take the stats again. If you are still clear of errors the cap has probably been applied too heavily, phone Sky and ask them to lift it.

      The max rate for your line is very low, with your attenuation you should be up around 12-14Mbs, this suggests you have noise problems.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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