Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Slow Internet Connection

    This is a discussion on Slow Internet Connection within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm having trouble with my internet. Images and Sites take awhile to load, Videos barely even load the first few ...

    1. #1
      Shaff's Avatar
      Shaff is offline Sky User Member
      Exchange: 01438
      Broadband ISP: Sky Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Slow Internet Connection

      I'm having trouble with my internet. Images and Sites take awhile to load, Videos barely even load the first few seconds and for the first time EVER for me a download actually failed to download.
      I'm about to go offline, but reply and see if you can explain the problem. If you want me to show you any connection speeds or whatever you call them then talk me through how to show you them, please. I'm not smart with these sort of things.
      So please see if you can help me out!

      edit:
      I think I've found the problem. our BT phone line is making A LOT of noise. Does this mean anything? Please reply!
      Last edited by Shaff; 24-01-09 at 02:20 PM.


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Slow Internet Connection

      if it's making noise with the router removed then yes, get onto BT (or whoever you pay line rental to)...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      samperry209's Avatar
      samperry209 is offline Sky User Member
      Exchange: Littlehampton
      Broadband ISP: O2 Premium
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      Littlehampton
      Posts
      777
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow Internet Connection

      provide some stats please...

      my personal opinion would be to phone bt... sounds like a exchange issue ...

    5. #4
      Shaff's Avatar
      Shaff is offline Sky User Member
      Exchange: 01438
      Broadband ISP: Sky Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow Internet Connection

      If you want stats can you tell me how to provide them?

    6. #5
      samperry209's Avatar
      samperry209 is offline Sky User Member
      Exchange: Littlehampton
      Broadband ISP: O2 Premium
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      Littlehampton
      Posts
      777
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow Internet Connection

      Quote Originally Posted by Shaff View Post
      If you want stats can you tell me how to provide them?
      go to your internet browser and type in the address bar

      192.168.0.1

      username : admin
      password: sky

      then go to show statistics at the bottom of the page and copy and paste the info from the box that will come up

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION