Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 3 123 LastLast
    Results 1 to 10 of 24

    Need help (Sky Mid)

    This is a discussion on Need help (Sky Mid) within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Im on Sky Mid. and Only geting a download speed of 300Kbs. thats Really Poor. Im just asking to ...

    1. #1
      ChrisTurk's Avatar
      ChrisTurk is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Need help (Sky Mid)

      Hi, Im on Sky Mid. and Only geting a download speed of 300Kbs. thats Really Poor.

      Im just asking to see if anyone eles has had the same problem? i have phoned BT to see if there is anything wrong with the line. they said they have checked it and theres nothing wrong with it. but will send someone out monday but will cost me 101 pounds if its my fault. ?

      Heres a screenshot of sky stats and its even lower on speedtests online

      http://img240.imageshack.us/img240/4...**statstj4.jpg

      Thanks
      Chris


    2. Advertisement
    3. #2
      ChrisTurk's Avatar
      ChrisTurk is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      should also add my exchange is Pontypool (Exchange code:SWPP)

      Samknows Broadband - Pontypool (SWPP) Exchange

    4. #3
      googleme's Avatar
      googleme is offline Sky User Beta tester
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      May 2008
      Posts
      896
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      Unable to see the stats, could you just copy and paste them

    5. #4
      narl's Avatar
      narl is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      May 2007
      Posts
      143
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      404 error coming up there.

    6. #5
      ChrisTurk's Avatar
      ChrisTurk is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      Ok hold up 2 seconds

    7. #6
      ChrisTurk's Avatar
      ChrisTurk is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      See Attach Files
      Attached Thumbnails Attached Thumbnails Need help (Sky Mid)-shitstats.jpg  

    8. #7
      googleme's Avatar
      googleme is offline Sky User Beta tester
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      May 2008
      Posts
      896
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      Somethings not right there, could you post your stats from the test socket see linky below about test socket, If you do not have one, from the master socket and make sure all other sockets are filtered if not unplugged. Make sure the filter is the 1st thing coming out of the socket.

    9. #8
      ChrisTurk's Avatar
      ChrisTurk is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      I tried the test socket its about 20kbs. different not hell of alot just double checked fillters too.

    10. #9
      ChrisTurk's Avatar
      ChrisTurk is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      14
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)



      This one i done not to long ago that wa on the test. its almost the same,

    11. #10
      googleme's Avatar
      googleme is offline Sky User Beta tester
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      May 2008
      Posts
      896
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Need help (Sky Mid)

      When its in the test socket are the other socket active ?

     

     
    Page 1 of 3 123 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION