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    Slow Speeds in Cheltenham

    This is a discussion on Slow Speeds in Cheltenham within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi this is my first post here sorry for any typos I'm on my iPhone. Im not really sure what ...

    1. #1
      gafbass02's Avatar
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      Slow Speeds in Cheltenham

      Hi this is my first post here sorry for any typos I'm on my iPhone. Im not really sure what all the the tech stuff is about when I signed up it asked about router versions etc and I don't have a clue!! All I know is I'm on sky see surf speak or whatever it's called and I live in Cheltenham. As of Saturday evening my wireless and Internet connections have been useless on my phone and pc and the wired connection to my xbox keeps dropping out too. I'm reluctant to phone sky after when I was first connected I was treated appallingly culminatin g In a four hour phone marathon during which I was lied to and cut off over and over only to finally be told they could do nothing and to write a letter!!!
      The customer service email fella was damn rude too. So in my world sky has no more chances, one more screw up and it's virgin here I come lol.
      Rant over but does anyone know what's going on? Has there been an exchange problem in my area? It's really really slow to being useless or just dropping out except for about two minutes of being über fast! The wireless connection keeps going or the wireless is there. But no web on the end. The web light is mainly green on the router but sometimes orange.
      Is it just me or is there a Cheltenham problem?
      Help!!!


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      Re: Slow Speeds in Cheltenham

      Moved from wrong thread as totally unrelated, for more help.




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      Re: Slow Speeds in Cheltenham

      Stats from the test socket. See linkys below, also gaming is pants wireless. What are the time scales of this also.

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      Re: Slow Speeds in Cheltenham

      Hi sorry I didn't really understand that I really havnt got a clue about computers and web stuff lol! It started sat 17th.

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      Re: Slow Speeds in Cheltenham

      read the sticky threads in all the forum sections so you understand what we need and post back...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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