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    Sky speed problems [Part 2]

    This is a discussion on Sky speed problems [Part 2] within the Sky Broadband help forums, part of the Sky Broadband help and support category; By Jove old chaps I think the cleaners have managed to fix it...

    1. #51
      englishrick's Avatar
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      Re: Sky speed problems [Part 2]

      By Jove old chaps I think the cleaners have managed to fix it


      Last edited by englishrick; 21-01-09 at 01:49 PM.


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    3. #52
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      Re: Sky speed problems [Part 2]

      yes - SWMBO has just called to say that we have connectivity.........speed test 14Mb download 649kb u/l.....WOW!

    4. #53
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      Re: Sky speed problems [Part 2]

      Quote Originally Posted by kidcrew_Bob View Post
      yes - SWMBO has just called to say that we have connectivity.........speed test 14Mb download 649kb u/l.....WOW!
      Its getting better!!!!!




    5. #54
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      Re: Sky speed problems [Part 2]

      Kidsgrove just came back online



    6. #55
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      Re: Sky speed problems [Part 2]

      I was quite quick to whinge about the service I was receiving before so I feel its only right that I should give praise where its due also:

      From identification on the 13th, I understand that Sky had some initial problems gaining access to the exchange, but once there, I think they've worked pretty much non-stop to rectify the problem and rectified it seems to be in spectaculare form.

      As i'm a bit geeky, I'd love to know what the technical cause of this was but well done to Sky for getting this sorted. Still think it would be beneficial to have a service status board though.

    7. #56
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      Re: Sky speed problems [Part 2]

      Still at work...

      Anyone able to confirm if Alsager has got connectivity?

      Big news if so...

    8. #57
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      Re: Sky speed problems [Part 2]

      @ gill07

      I haven't heard anything today official or unofficial. However, people look like they have got their speed back from the above posts.




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    9. #58
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      Re: Sky speed problems [Part 2]

      Gill,

      I think englishrick is on the Alsager exchange and he seems to be getting good speeds. Get yourself on "log me in".

      You can remotely access your PC from work (not that I would ever do that).

    10. #59
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      Re: Sky speed problems [Part 2]

      Quote Originally Posted by gill07 View Post
      Still at work...

      Anyone able to confirm if Alsager has got connectivity?

      Big news if so...
      Hi gill, yes backonline, its been a bit up and downy at the moment obviously they are load testing and tweaking a little... Heres a speed test from a few moments ago..



    11. #60
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      Re: Sky speed problems [Part 2]

      Well whatever they done my speed increased from 4-5mb to 8mb

      Line Attenuation 40.0 db 26.5 db
      Noise Margin 9.8 db 14.0 db

      hope it holds outs.

      glad its fixed I just had spend time with the missus for the last 3 days ... almost made me move out ><

     

     
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