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    New problem.. grrr Slow at downloading files and videos on youtube at night

    This is a discussion on New problem.. grrr Slow at downloading files and videos on youtube at night within the Sky Broadband help forums, part of the Sky Broadband help and support category; Close down your browser and check what is running using netstat /b . Don't reboot, just close down your visible ...

    1. #21
      Isitme's Avatar
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      Close down your browser and check what is running using netstat /b. Don't reboot, just close down your visible connections.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






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    3. #22
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      here you go man...looks the same as friday evening

      Microsoft Windows [Version 6.0.6001]
      Copyright (c) 2006 Microsoft Corporation. All rights reserved.

      C:\Windows\system32>netstat/b

      Active Connections

      Proto Local Address Foreign Address State
      TCP 127.0.0.1:55531 Sam-PC:55532 ESTABLISHED
      [KService.exe]
      TCP 127.0.0.1:55532 Sam-PC:55531 ESTABLISHED
      [KService.exe]
      TCP 127.0.0.1:55533 Sam-PC:55534 ESTABLISHED
      [KService.exe]
      TCP 127.0.0.1:55534 Sam-PC:55533 ESTABLISHED
      [KService.exe]
      TCP 192.168.0.4:2869 www:2067 ESTABLISHED

      Can not obtain ownership information

      x: Windows Sockets initialization failed: 5
      TCP 192.168.0.4:55942 83.98.28.35:http CLOSE_WAIT
      [KService.exe]
      TCP 192.168.0.4:58217 jupiter:http TIME_WAIT
      TCP 192.168.0.4:58241 207.46.26.253:7001 TIME_WAIT
      Last edited by samperry209; 18-01-09 at 09:25 PM.

    4. #23
      Isitme's Avatar
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      Kservice=Sky or BT Player. This is a P2P service and is downloading uploading all the time your PC is switched on whether you are using an iplayer or not. Uninstall it/them and see how you go. You can read about this and download a cleaning tool from Crave Talk: Five things that are wrong with BBC iPlayer - Crave at CNET UK

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #24
      Isitme's Avatar
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      You are also still showing WinSock errors, to fix this in Vista -

      1. Click on Start button.
      2. Type Cmd in the Start Search text box.
      3. Right click the Command icon and select Run as Administrator' Allow allow UAC request.
      4. Type netsh winsock reset in the Command Prompt, and then press the Enter key.
      5. Restart the computer when complete.

      In XP use the tool linked above.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #25
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      right well ive done above...

      Microsoft Windows [Version 6.0.6001]
      Copyright (c) 2006 Microsoft Corporation. All rights reserved.

      C:\Windows\system32>netstat/b

      Active Connections

      Proto Local Address Foreign Address State
      TCP 127.0.0.1:49161 Sam-PC:49160 TIME_WAIT
      TCP 127.0.0.1:49163 Sam-PC:49162 TIME_WAIT
      TCP 192.168.0.4:49357 b1:http TIME_WAIT
      TCP 192.168.0.4:49364 no-dns-yet:http TIME_WAIT

    7. #26
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      im not happy because sky have now capped me!...

      ADSL Link Downstream Upstream
      Connection Speed 1856 kbps 416 kbps
      Line Attenuation 59 db 31 db
      Noise Margin 13 db 14 db

    8. #27
      Isitme's Avatar
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      It sure looks like, all you can do is phone them up and ask them to remove it. You will probably be told that is the maximum you can get, but just stick in there until you get someone who will listen.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #28
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      Quote Originally Posted by Isitme View Post
      It sure looks like, all you can do is phone them up and ask them to remove it. You will probably be told that is the maximum you can get, but just stick in there until you get someone who will listen.
      well i know my line is capable of 2752kbps

      2624kbps atleast... just dont think i have the paitents anymore to go on the phone!... they will just annoy me more!

      the last thing they said is "your line can only cope with 2mb"....
      Last edited by samperry209; 21-01-09 at 03:38 PM.

    10. #29
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      just got off the phone.... they wont raise it because ive reported this problem too many times... which is untrue... to my memory ive only had about 5 or 6 times issues of it being slow...!

      april 19th 08
      may 9th 08 i think
      june13th 08
      july 27th 08
      aug 16th 08
      dec 5th 08
      thats 6 ...

    11. #30
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      Re: New problem.. grrr Slow at downloading files and videos on youtube at night

      you're not capped by Sky...if you don't call in, we don't touch your line...

      as i replied in the PM, test socket first...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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