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    Help Internet very slow!! Big Drop!

    This is a discussion on Help Internet very slow!! Big Drop! within the Sky Broadband help forums, part of the Sky Broadband help and support category; im on sky connect, and the past week or so after 4-5 my internet has been so slow. Before it ...

    1. #1
      gamez4life's Avatar
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      Help Internet very slow!! Big Drop!

      im on sky connect, and the past week or so after 4-5 my internet has been so slow.

      Before it used to be around 5 meg when did a speed test not it doesnt go over 1 meg.

      I thought it was because of peak hours and the such but even stll should be around 2 meg. not happy at all.
      Videos take ages to stream and downloads take ages.

      Heres my router stats:
      System Up Time: 25:49:17
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 215396 267299 0 1252 60206 4:37:52
      LAN 272797 272321 0 61120 2220 25:49:17
      WLAN 1013019 982727 0 224 54 25:48:54
      ADSL Link Downstream Upstream
      Connection Speed 5120 kbps 448 kbps
      Line Attenuation 52.0 db 28.5 db
      Noise Margin 8.3 db 14.0 db

      hope it can be fixed or will i need to phone sky? thanks


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    3. #2
      Smithy99's Avatar
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      Re: Help Internet very slow!! Big Drop!

      See the other threads, "are you being slowed down", capacity issues are causing some real problems at peak time on Sky connect (this is mainly because it is a BT product and Sky need more capacity).

    4. #3
      gamez4life's Avatar
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      Re: Help Internet very slow!! Big Drop!

      Quote Originally Posted by Smithy99 View Post
      See the other threads, "are you being slowed down", capacity issues are causing some real problems at peak time on Sky connect (this is mainly because it is a BT product and Sky need more capacity).
      suppose all i can do is phone up and complain then, it would be fine if i was stillgetting a decent spped, but when i need to wait 10 mins for videos to stream, thats shocking

    5. #4
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      Re: Help Internet very slow!! Big Drop!

      complaining won't do a lot - it's due to capacity bought off BT as seeing as Connect isn't Sky priority thery don't seem to be about to buy more ...
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
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      Re: Help Internet very slow!! Big Drop!

      If you are paying the full 17, you should have a look at your exchange for another LLU supplier where you will not be throttled. Sky are really taking money under false pretences for their Connect product. There are far better deals around. If you are paying 5, your exchange will be upgraded soon, so you might just want to put up with the dismal Connect service till it is.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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