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    Please help, advice needed

    This is a discussion on Please help, advice needed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ive order Sky Max and when doing so I handed over my Mac code, Everything is fine, i recieved a ...

    1. #1
      kenny86's Avatar
      kenny86 is offline Sky User Member
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      Please help, advice needed

      Ive order Sky Max and when doing so I handed over my Mac code, Everything is fine, i recieved a letter from Sky saying we go live on the 16/01/09, great. So today I recieve a letter saying I need a mac code for Sky to progress the order. Is this correct? ive rung them and the lady wasnt very helpful. She said dont worry but i am now, Is this a standard letter? thanks all.

      PS do I need a password to access the net? so far nothing has been sent to me on this score.


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    3. #2
      AnnM's Avatar
      AnnM is offline Sky User Member
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      Re: Please help, advice needed

      We have just come back to Sky and today received that same letter even though we are actually already connected! So the chances are one department doesn't know what the other dept is doing!

      And no, your router comes already programmed with the information to get you surfing

    4. #3
      kenny86's Avatar
      kenny86 is offline Sky User Member
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      Re: Please help, advice needed

      Thank you

     

     

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