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    Sky speed problems

    This is a discussion on Sky speed problems within the Sky Broadband help forums, part of the Sky Broadband help and support category; Still the same here mate, like I say maintenance is due after midnight, CST called today actually explaining the problem ...

    1. #61
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      Re: Sky speed problems

      Still the same here mate, like I say maintenance is due after midnight, CST called today actually explaining the problem and what they're doing to rectify it.

      I actually noticed a change from 16Mb to about 10mb or so I recall around the start of November to, was then getting around 3mb in December before settling on the 1Mb connections we all have now.

      I'll update you mjdj if I find out anymore.


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    3. #62
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      Re: Sky speed problems

      I finsh work at 3-30 and go past where the exchange is at around 4 see if anyone is working on it then, or if there is any improvement when I try when I get home.

      Was trying to listen to net radio earlier got to the stage where thats buffering now as well. Downloaded a 50 meg file took 42 mins with an average speed of 23kbs , I do hope this is sorted soon.
      Last edited by mjdj1689; 15-01-09 at 02:36 AM.

    4. #63
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      Re: Sky speed problems

      Quote Originally Posted by mjdj1689 View Post
      I finsh work at 3-30 and go past where the exchange is at around 4 see if anyone is working on it then, or if there is any improvement when I try when I get home.
      Still have Broadband here in Alsager and no lost of broadband as of yet tonight so here is hoping

    5. #64
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      Re: Sky speed problems

      You may get a drop in the connection for a little while, but should be back up in the morning. Good luck guys

    6. #65
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      Re: Sky speed problems

      Well guess what its even slower now 628kbs download and 645 upload im really getting fed up now and my router is now going on and off , so no work done and its even slower. Going to see what sky say today , but I cant work from home and I need broadband for my job and now its affecting my business , this is not on and Im not far away from changing suppliers to be.

    7. #66
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      Re: Sky speed problems

      Yep, even slower again here too.

      Downloading very slighly quicker than you mjdj at 40/50kbps.

      Yeah my patience is being tested to, but gonna give Sky a week or two, see if anything happens then may have to consider Be* or 02.

      Don't really want the hassle of changing ISP again..

    8. #67
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      Re: Sky speed problems

      wel now im definately sure its a exchange problem and someone needs to report the fault to bt

    9. #68
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      Re: Sky speed problems

      Quote Originally Posted by samperry209 View Post
      wel now im definately sure its a exchange problem and someone needs to report the fault to bt
      Sam, we have.

      We've been assured Sky and BT are performing maintenance to fix the problem, whether it fixes it or not we're not sure yet.

    10. #69
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      Re: Sky speed problems

      Quote Originally Posted by mjdj1689 View Post
      Downloaded a 50 meg file took 42 mins with an average speed of 23kbs
      I make that an average of ~140kbps. Still very poor though.
      Last edited by Saturday; 15-01-09 at 10:14 AM.

    11. #70
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      Re: Sky speed problems

      Quote Originally Posted by gill07 View Post
      Sam, we have.

      We've been assured Sky and BT are performing maintenance to fix the problem, whether it fixes it or not we're not sure yet.
      Oh ok sorry...

     

     
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