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    Help really low kp/s

    This is a discussion on Help really low kp/s within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi can someone explain why my speedtest results where: 1566 kb/s dl 556 kb/s ul I am using a wireless ...

    1. #1
      samtheman's Avatar
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      Exclamation Help really low kp/s

      Hi can someone explain why my speedtest results where:
      1566 kb/s dl
      556 kb/s ul
      I am using a wireless connection with sky max.
      And when using my house phone the kb/s go higher its like the phone is speeding up my connection for a few mins after using the phone.


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    3. #2
      Saturday's Avatar
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      Re: Help really low kp/s

      Post your router stats (attenuation, noise margin and sync) so we can see whether this is a sync or throughput issue.

    4. #3
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      Re: Help really low kp/s

      Quote Originally Posted by samtheman View Post
      And when using my house phone the kb/s go higher
      This sounds like a set up fault here !,
      However as Saturday said post your line stats on and off the phone.

    5. #4
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      Re: Help really low kp/s

      Quote Originally Posted by Saturday View Post
      Post your router stats (attenuation, noise margin and sync) so we can see whether this is a sync or throughput issue.
      Ok here is the stats:
      attenuation downstream 57db and upstream is 34db
      noise margin is ds 6db and us 9db

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      Re: Help really low kp/s

      You missed out the sync speeds.

    7. #6
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      Re: Help really low kp/s

      I could'nt find the sync speeds sorry.

    8. #7
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      Re: Help really low kp/s



      They're in the same place you got the noise margin and attenuation (presumably the "show statistics" page) or on the main status page - called connection speed?

    9. #8
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      Re: Help really low kp/s

      Got it:
      downstream is 2106kb/s
      upstream is 736kb/s

      sorry for being awkward lol.

    10. #9
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      Re: Help really low kp/s

      Quote Originally Posted by samtheman View Post
      Got it:
      downstream is 2106kb/s
      upstream is 736kb/s

      sorry for being awkward lol.
      Well your sync rates are about right for your attenuation.

      Can you describe your physical setup?
      Mastersocket? Testsocket?

    11. #10
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      Re: Help really low kp/s

      To Tidy it up:

      Sync Speed: Downstream 2106kb/s Upstream 736kb/s
      Attenuation: Downstream 57db Upstream is 34db
      Noise margin: Downstream 6db Upstream 9db

     

     
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