Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 92 of 189 FirstFirst ... 42829091929394102142 ... LastLast
    Results 911 to 920 of 1882

    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by steve16751 I choose not to leave on principle. and here for the Duration What principle? I'm not ...

    1. #911
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by steve16751 View Post
      I choose not to leave on principle. and here for the Duration
      What principle? I'm not sure on your motives to stay, especially as you were told your exchange was being upgraded and now it isn't.

      Are you still paying the 5 or has it gone upto the 17 (I think you only get the 5 deal for 12 months or until the exchange is done, whichever comes first).


    2. Advertisement
    3. #912
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Smithy99
      Yes it is still 5 If it was 17 I would not have joined until Sky had enabled LLU in NEWAS. I said this near the beginning of the thread when someone said they were on their second year awaiting LLU in their exchange. The principle is Sky agent said months said could not give a date it is now the twelfth month I joined the beginning of April I want to see what happens on Aprils Bill (six months deal 17 to 5 originally but still going )

    4. #913
      TazN's Avatar
      TazN is offline Sky User Member
      Exchange: Shotley EASHL
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Feb 2009
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Well I thought I'd let you all know what progress I've made. After sending my second letter to sky I recieved 2 repies today. One saying they had tried to contact me, which is rubbish and another offering me 10 compensation. Obviously not what I was looking for.

      Phoned them up and have managed to get them to agree with cancelling my contract. Just have to wait for the official letter and a mac code and hopefully I can leave what has been a nightmare for the last 2 1/2 months.

      TazN

    5. #914
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      TazN
      Hi I am sorry everything went wrong and I wish you better results for the future

    6. #915
      Gazz380's Avatar
      Gazz380 is offline Sky User Member
      Exchange: Whitehead (NIWD)
      Broadband ISP: ADSL24
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Jan 2009
      Location
      N.Ireland
      Posts
      287
      Thanks
      0
      Thanked 2 Times in 1 Post

      Re: Sky Connect Broadband - Are you being slowed down?

      My contract officially expired 2 weeks ago so am gonna see how the service pans out for the next while as i dont have time atm with work to argue and search for a new ISP, altho Newnet are on my list and maybe O2 if they sort their issues, but sadly its gotta be a BT Stream package as LLU will not be available for some time in my area!

    7. #916
      paulo de muchi's Avatar
      paulo de muchi is offline Sky User Member
      Exchange: Fulham
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Dec 2008
      Posts
      61
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Well after months of wrangling, I just by chance stuck my phone number into Skys system for checking broadband, and what should pop up?

      Congratulations you can get Base, Mid, or Max.....

      I'm currently on Connect. Looks like they're increased capacity of my exchange or at least sorted something out. Not quite sure what. So currently on hold now to to Sky to try and get migrated to Mid. Bit annoyed they didn't email me.

      Ok, on call as we speed, and badaboom. Bob's your uncle on we go to mid. RESULT.

      Am thinking I may bump it up to Max. Does it make sense to try everything on Mid first and then move up in a couple of weeks?

      My god I'm so chuffed. Keep the faith people, stuff is clearly happening even if they're arent bothering to communicate it to us.

      ta ta
      paulo

    8. #917
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Yep try it and see what your stats are like, you can easily upgrade but downgrading is often not as straight forward.

    9. #918
      paulo de muchi's Avatar
      paulo de muchi is offline Sky User Member
      Exchange: Fulham
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Dec 2008
      Posts
      61
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by PaulSky View Post
      Yep try it and see what your stats are like, you can easily upgrade but downgrading is often not as straight forward.
      Thanks for that. I'm multitasking on the phone now with Sky. Turns out downgrades are fine, its a 20 fee. Interesting, I was always told no downgrading. I hope this guy know what he's talking about...
      ta ta

    10. #919
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Yep it's a new thing that has recently been introduced to give customers a choice.

    11. #920
      paulo de muchi's Avatar
      paulo de muchi is offline Sky User Member
      Exchange: Fulham
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Dec 2008
      Posts
      61
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by PaulSky View Post
      Yep it's a new thing that has recently been introduced to give customers a choice.
      Wow, I'm impressed by Sky. Although I hold a significant number of BSkyB shares so hopefully this will benefit me in more than one way in the long run.

      Quick q re moving to Mid, how longs the process from Connect, guys on phone said anything from 4mins - 4hours.

      Secondly, the problem that prevented me from moving to Mid previously was no free slots/capacity at an exchange that had already been Sky LLU'd. I've asked to move to Mid for the time being. If for whatever reason the exchange is closed and there's no more capacity will this prevent me from moving up to Max, or is it a case of once you're in the LLU club the Skys (wahay) the limit?

      cheers all

      ta ta

      paulo

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION