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    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; It's not clouding my comments at all, I was also getting crap speeds but I just lived with it as ...

    1. #721
      IWasNotTheEnemy's Avatar
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      Re: Sky Connect Broadband - Are you being slowed down?

      It's not clouding my comments at all, I was also getting crap speeds but I just lived with it as I'm not one to complain...

      My speeds have now gone back to pre-throttling levels so the fact I've not complained to Sky once is good - if it HAD stayed bad I was looking at moving to Zen, if it must be known...

      Now, I'll help anyone who calls in as I'm a professional but personally - I think Connect is a good product for the money...OK, you have to have Sky TV to get Connect at the price you do - no doubt Sky would charge more if it wasn't a prerequisite - but that's just how it is and as it's a buyers market there's nothing stopping you moving...and I don't begrudge you for doing so, but to just slate Sky constantly on a forum that's meant to help Sky customers isn't really needed...
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    3. #722
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      Re: Sky Connect Broadband - Are you being slowed down?

      In answer to the title of thread YES i have gone from 2.5mg to 1mg if i am lucky.
      Have phoned Sky twice made me do all the silly tests and making sure i was using the main phone point(although getting same speed from either point)both times i was cut off after 20mins .
      Have given up with them now very rude operator last time in Northern Ireland and one before sounded well not sure realy sort of Indian with a hint of Polish very hard to understand.BUT
      Have seen on Think Broadband forum that people asking for MAC code are having contract cancelled as well, making time offline a nightmare.
      Anyway can leave Sky and not have them just cut you off?

    4. #723
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      Re: Sky Connect Broadband - Are you being slowed down?

      ^^^^^^
      You are on Max so your problem is not really connected with this thread. Have you posted in the Help section asking for assistance?

      If you are requesting a MAC make sure whoever takes your call understands that you don't want to cancel, that you merely require a MAC. You should not be cut off.

      TomD


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    5. #724
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      Re: Sky Connect Broadband - Are you being slowed down?

      hi all
      sky phoned today twice to say that my spoeed in the evenings
      is not acceptable got bt engineer tomorrow afternoon
      will wait and see what transpires

    6. #725
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      Re: Sky Connect Broadband - Are you being slowed down?

      absolutely nothing will happen, except the agent booking the engineer getting a telling off for wasting Sky's money...

      if your speed is ONLY slow between 5-midnight then there's nothing BT can do - it's Sky traffic shaping, or the Usage management if you hammer your connection...
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    7. #726
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by IAmNotTheEnemy View Post
      .

      Now, I'll help anyone who calls in as I'm a professional
      Could you enlarge on this statement please? A professional what?

    8. #727
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by robertco View Post
      .

      ( here here)

      .
      Thanks for your support.

    9. #728
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      Re: Sky Connect Broadband - Are you being slowed down?

      Professionally change my account so am not monitored/shapped like a complete B******!

    10. #729
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      Unhappy Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by IAmNotTheEnemy View Post
      absolutely nothing will happen, except the agent booking the engineer getting a telling off for wasting Sky's money...

      if your speed is ONLY slow between 5-midnight then there's nothing BT can do - it's Sky traffic shaping, or the Usage management if you hammer your connection...
      hi
      i told the agent it was a waste of time as its only in the evening
      i get slowed down and he insisted it was best to call out an engineer.
      i only download between midnight and about 11 am so i cant see that i have
      hammered my connection,
      he told me i was well within my limits anyway
      so will see what happens.
      if i go to sam kn ows it tells me that the exchange is congested and the fix date is 27/02/2009 but it was 29/01/2009 before that

    11. #730
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      Re: Sky Connect Broadband - Are you being slowed down?

      id say if its dated to be fixed it will, lucky your in a built up area, id be lucky if there 3000 people in my area over a 10km radius

     

     

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