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    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Isitme MACs are only effective for 30 days, after that you have to apply for another one. ...

    1. #551
      yunorisson's Avatar
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Isitme View Post
      MACs are only effective for 30 days, after that you have to apply for another one.
      Thanks for the info. I am not completely daft, yet. I am totally aware that they are effective for 30 days.

      I merely stated that I will wait for the overall situation to change to my advantage in the future.


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    3. #552
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Gazz380 View Post
      you are within your rights to leave sky if you have provided BT Speedtests and the prove your service is unacceptable! i did a similar thing with virgin media. Newnet S (20gb one) for 20 looks promising! i may look into it, does anyone know who there parent reseller is?
      Anyone can leave when ever you choose. My point is, if you leave within contract you pay the outstanding months to extricate yourself which I am not prepared to do at my present liability cost of 170.00!!

      Go with NewNet, absolutely superb service at a reasonable cost.

    4. #553
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      Re: Sky Connect Broadband - Are you being slowed down?

      Newnet actually have some unbundled exchanges, most in Hampshire I think, if you are in that area they might be worth a look.- 24meg broadband (24 meg) from NewNet

      Their other packages are all BT's ADSLMax, so moving could be a case of frying pan to fire.

      It is interesting Newnet want 0.69 a Gb for extra usage. It gives you an idea how lowly Connect is priced. No wonder Sky have got themselves in trouble.
      Last edited by Isitme; 09-02-09 at 08:31 PM.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    5. #554
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by steve16751 View Post
      colonelsun
      Hi keep the faith. Did you get any luck with that telephone number. anyway good to see your voicing your opinion again as you know any view connect Customers provide is alway`s helpful. Look after yourself.
      Steve
      Steve....you're a great support....along with anybody else who has replied to my posts....it's a pity SKY aren't as concerned.

      No....being disabled has no effect on the kind of service i receive as regards to my broadband. Apparently the speed slowdown is absolutely nothing to do with SKY, or BT come to that, i slammed down the phone when the Sky rep hinted that maybe i was brain damaged in some way and had problems understanding broadband delivery in the U.K.

      There's no sign of LLU at my exchange yet and a search of broadband providers threw out the usual suspects: Virgin, Sky & Tiscali...oddly not AOL. Four years ago i did have satellite broadband but that company seems not to exist anymore.

      Thanks to these forums i've heard about New Net so i think i'll migrate over to them when my Sky contract is at an end....though i will have to get some guarantee that i'm not just signing up for yet another rebranded BT product.

      Thanks for your time & concern.

    6. #555
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by colonelsun View Post
      Steve....you're a great support....along with anybody else who has replied to my posts....it's a pity SKY aren't as concerned.

      No....being disabled has no effect on the kind of service i receive as regards to my broadband. Apparently the speed slowdown is absolutely nothing to do with SKY, or BT come to that, i slammed down the phone when the Sky rep hinted that maybe i was brain damaged in some way and had problems understanding broadband delivery in the U.K.

      There's no sign of LLU at my exchange yet and a search of broadband providers threw out the usual suspects: Virgin, Sky & Tiscali...oddly not AOL. Four years ago i did have satellite broadband but that company seems not to exist anymore.

      Thanks to these forums i've heard about New Net so i think i'll migrate over to them when my Sky contract is at an end....though i will have to get some guarantee that i'm not just signing up for yet another rebranded BT product.

      Thanks for your time & concern.
      The NewNet product (as I type) cannot be compared to the diabolical evening service we are currently receiving from Sky. Another plus is a total, not hit and miss, UK tech support and Customer Service.

    7. #556
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      Re: Sky Connect Broadband - Are you being slowed down?

      Newnet do supply a re-branded product unless you are in Hampshire, but as the Benny Hill fan () points out, give a far better service. Although the amount of bandwidth is restricted, the connection is not throttled. They charge an economic price and can pay BT for it.

      Plusnet are probably worth a look. I was with them for years and had very little to complain about. They have a very good support forum and seem to get complaints to BT solved much quicker than Sky.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #557
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      Re: Sky Connect Broadband - Are you being slowed down?

      Not to rub it in, but purely FYI

      I migrated to O2 today and its blazing even after 6pm

      Oh how i've missed you

    9. #558
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      Re: Sky Connect Broadband - Are you being slowed down?

      ^ you LLU'd now?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #559
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Isitme View Post
      They have a very good support forum and seem to get complaints to BT solved much quicker than Sky.
      That's because they are BT, well owned by them anyway

    11. #560
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      Re: Sky Connect Broadband - Are you being slowed down?

      That's because they are BT, well owned by them anyway
      No it's not. Their relations with BT were very good, even before the take-over. The service was expected to deteriorate when they were taken over, but apparently it didn't. The only reason I left was 'price', they just could not compete with what Sky was offering for 5 a month. I had an immediate saving of 10 a month, which was not to be sneezed at when you depend on pensions.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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