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    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Brian69 You know the solution to your problem Yes, but it is definitely not giving Sky 170.00 ...

    1. #421
      yunorisson's Avatar
      yunorisson is offline Sky User Member
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Brian69 View Post
      You know the solution to your problem
      Yes, but it is definitely not giving Sky 170.00 for nothing.


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    3. #422
      JAYCEEDEE's Avatar
      JAYCEEDEE is offline Sky User Member
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      Re: Sky Connect Broadband - Are you being slowed down?

      Hi, I've recently been connected to Sky Connect and the speeds all seem to be ok during the day - however after 5pm they all go pear shaped to various degrees - here are all the times and speeds from DSL Zone UK for the first 12 days:-

      02 Feb 2009, 17:47 Sky Broadband 8128 1194 16 90.197.******* 977320
      02 Feb 2009, 14:23 Sky Broadband 8128 4765 65 90.197.******* 977229
      02 Feb 2009, 12:28 Sky Broadband 8128 6385 87 90.197******* 977186
      02 Feb 2009, 12:23 Sky Broadband 8128 6006 82 90.197.******* 977184
      02 Feb 2009, 12:07 Sky Broadband 8128 6542 90 90.197.******* 977178
      02 Feb 2009, 00:43 Sky Broadband 8128 6198 85 90.197.******* 977053
      01 Feb 2009, 23:51 Sky Broadband 8128 5043 69 90.197.******* 977040
      01 Feb 2009, 23:33 Sky Broadband 8128 5885 81 90.197.******* 977034
      01 Feb 2009, 23:27 Sky Broadband 8128 4835 66 90.197.******* 977031
      01 Feb 2009, 23:24 Sky Broadband 8128 4323 59 90.197.******* 977030
      01 Feb 2009, 23:06 Sky Broadband 8128 5442 75 90.197.******* 977023
      01 Feb 2009, 21:17 Sky Broadband 8128 1081 15 90.197.******* 976978
      01 Feb 2009, 21:16 Sky Broadband 8128 695 10 90.197.******* 976977
      01 Feb 2009, 20:44 Sky Broadband 8128 695 10 90.197.******* 976967
      01 Feb 2009, 20:34 Sky Broadband 8128 725 10 90.197.******* 976961
      01 Feb 2009, 20:31 Sky Broadband 8128 666 9 90.197.******* 976958
      01 Feb 2009, 17:37 Sky Broadband 8128 962 13 90.197.******* 976869
      01 Feb 2009, 17:26 Sky Broadband 8128 872 12 90.197.******* 976862
      01 Feb 2009, 17:23 Sky Broadband 8128 1007 14 90.197.******* 976861
      01 Feb 2009, 17:22 Sky Broadband 8128 1045 14 90.197.******* 976859
      01 Feb 2009, 13:38 Sky Broadband 8128 6410 88 90.197.******* 976767
      01 Feb 2009, 13:37 Sky Broadband 8128 6129 84 90.197.******* 976766
      31 Jan 2009, 23:14 Sky Broadband 8128 4255 58 90.197.******* 976561
      31 Jan 2009, 16:12 Sky Broadband 8128 2858 39 90.197.******* 976380
      31 Jan 2009, 14:56 Sky Broadband 8128 3841 53 90.197.******* 976350
      31 Jan 2009, 09:28 Sky Broadband 8128 6553 90 90.197.******* 976215
      30 Jan 2009, 22:29 Sky Broadband 8128 5527 76 90.197.******* 976098
      30 Jan 2009, 17:57 Sky Broadband 8128 3337 46 90.197.******* 975977
      30 Jan 2009, 17:57 Sky Broadband 8128 2530 35 90.197.******* 975976
      30 Jan 2009, 17:56 Sky Broadband 8128 2926 40 90.197.******* 975975
      30 Jan 2009, 17:17 Sky Broadband 8128 2881 39 90.197.******* 975960
      30 Jan 2009, 12:52 Sky Broadband 8128 6568 90 90.197.******* 975869
      30 Jan 2009, 11:27 Sky Broadband 8128 6431 88 90.197.******* 975817
      30 Jan 2009, 09:38 Sky Broadband 8128 6415 88 90.197.******* 975769
      30 Jan 2009, 01:29 Sky Broadband 8128 6472 89 90.197.******* 975702
      30 Jan 2009, 01:28 Sky Broadband 8128 6470 89 90.197.******* 975701
      30 Jan 2009, 00:03 Sky Broadband 8128 6266 86 90.197.******* 975682
      29 Jan 2009, 23:38 Sky Broadband 8128 6518 89 90.197.******* 975667
      29 Jan 2009, 23:37 Sky Broadband 8128 6388 88 90.197.******* 975666
      29 Jan 2009, 23:23 Sky Broadband 8128 6416 88 90.197.******* 975657
      29 Jan 2009, 23:22 Sky Broadband 8128 6805 93 90.197.******* 975656
      29 Jan 2009, 23:21 Sky Broadband 8128 6482 89 90.197.******* 975655
      29 Jan 2009, 18:04 Sky Broadband 8128 3851 53 90.197.******* 975478
      29 Jan 2009, 18:04 Sky Broadband 8128 2542 35 90.197.******* 975477
      29 Jan 2009, 13:00 Sky Broadband 8128 3540 49 90.197.******* 975356
      29 Jan 2009, 12:44 Sky Broadband 8128 5252 72 90.197.******* 975346
      29 Jan 2009, 12:07 Sky Broadband 8128 6211 85 90.197.******* 975334
      29 Jan 2009, 11:07 Sky Broadband 8128 6259 86 90.197.******* 975318
      29 Jan 2009, 11:03 Sky Broadband 8128 6228 85 90.197.******* 975316
      29 Jan 2009, 09:15 Sky Broadband 8128 6206 85 90.197.******* 975276
      29 Jan 2009, 09:15 Sky Broadband 8128 6214 85 90.197.******* 975275
      28 Jan 2009, 22:03 Sky Broadband 8128 3988 55 90.197.******* 975156
      28 Jan 2009, 21:52 Sky Broadband 8128 2023 28 90.197.******* 975153
      28 Jan 2009, 21:49 Sky Broadband 8128 1636 22 90.197.******* 975149
      28 Jan 2009, 14:08 Sky Broadband 8128 6348 87 90.197.******* 974939
      28 Jan 2009, 11:31 Sky Broadband 8128 6315 87 90.197.******* 974900
      28 Jan 2009, 10:16 Sky Broadband 8128 6315 87 90.197.******* 974864
      28 Jan 2009, 10:04 Sky Broadband 8128 6327 87 90.197.******* 974859
      27 Jan 2009, 16:51 Sky Broadband 8128 6244 86 90.197.******* 974463
      26 Jan 2009, 22:13 Sky Broadband 8128 2495 34 90.197.******* 974053
      26 Jan 2009, 20:45 Sky Broadband 8128 1236 17 90.197.******* 974007
      26 Jan 2009, 20:44 Sky Broadband 8128 1445 20 90.197.******* 974006
      26 Jan 2009, 18:47 Sky Broadband 8128 1421 19 90.197.******* 973936
      26 Jan 2009, 18:35 Sky Broadband 8128 1697 23 90.197.******* 973917
      26 Jan 2009, 18:34 Sky Broadband 8128 1919 26 90.197.******* 973916
      26 Jan 2009, 18:34 Sky Broadband 8128 1751 24 90.197.******* 973914
      26 Jan 2009, 00:33 Sky Broadband 8128 6339 87 90.197.******* 973614
      26 Jan 2009, 00:33 Sky Broadband 8128 6388 88 90.197.******* 973613
      26 Jan 2009, 00:33 Sky Broadband 8128 6221 85 90.197.******* 973612
      26 Jan 2009, 00:32 Sky Broadband 8128 6362 87 90.197.******* 973611
      26 Jan 2009, 00:32 Sky Broadband 8128 6324 87 90.197.******* 973610
      26 Jan 2009, 00:32 Sky Broadband 8128 6313 86 90.197.******* 973609
      25 Jan 2009, 21:54 Sky Broadband 8128 3394 47 90.197.******* 973542
      24 Jan 2009, 14:56 Sky Broadband 8128 2890 40 90.207.******* 972826
      24 Jan 2009, 14:55 Sky Broadband 8128 2626 36 90.207.******* 972825
      24 Jan 2009, 14:53 Sky Broadband 8128 4102 56 90.207.******* 972824
      24 Jan 2009, 02:14 Sky Broadband 8128 6366 87 90.207.******* 972625
      24 Jan 2009, 02:13 Sky Broadband 8128 6344 87 90.207.******* 972624
      24 Jan 2009, 01:48 Sky Broadband 8128 6347 87 90.207.******* 972617
      22 Jan 2009, 23:33 Sky Broadband 8128 6324 87 90.198.******* 972091
      22 Jan 2009, 22:34 Sky Broadband 8128 4216 58 90.198.******* 972053
      22 Jan 2009, 20:49 Sky Broadband 8128 2234 31 90.198.******* 972003
      22 Jan 2009, 20:48 Sky Broadband 8128 2098 29 90.198.******* 972002
      22 Jan 2009, 03:24 Sky Broadband 8128 6333 87 90.198.******* 971615
      22 Jan 2009, 01:47 Sky Broadband 8128 6331 87 90.198.******* 971611

      I would say that shows a distinct pattern around the 5 o'clock and afterwards mark through till about 11.30 ish. What do you think?

      John
      Last edited by JAYCEEDEE; 02-02-09 at 08:17 PM. Reason: delete ip details

    4. #423
      anything-but's Avatar
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      Re: Sky Connect Broadband - Are you being slowed down?




      Well,seems things are getting worse rather than better since the weekend,trying to resist phoning and asking for my mac tonight rather than wait for a answer about my weekend call to CST.

      But i guess when sky fix it for all connect users,satan will be skating to work.....

    5. #424
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      Re: Sky Connect Broadband - Are you being slowed down?

      Heya,
      my skt has been quiet fas this week :S

    6. #425
      paulo de muchi's Avatar
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      Re: Sky Connect Broadband - Are you being slowed down?

      FYI, I've email Mr. Mudoch with a link to this thread and War & Piece re everyones experiences/problems.

      They're usually pretty good at getting back to emails sent to the head honcho, so watch this space for an update.

      Saturday did your update ever materialise?

      Also I've called O2 tonight about getting their broadband. Any way out of a 12 month contract with Sky or is "complete failure to provide a service" reason enough?

      Cheers all

    7. #426
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      Re: Sky Connect Broadband - Are you being slowed down?

      yup, seems I've been throttled as well tonight I'm a marvellous 196K, and I've downloaded nothing. C'mon sky, get off your useless backside, this is pathetic for a supposed market leader to provide this non service to t's customers, who ARE NOT I repeat NOT in breach of your ridiculously restrictive FUP. Not our fault you tried to getbandwidth on the cheap. Either reduce our fees or SORT it out!

      I'm on the verge of calling this contract into question too. O2 provide a reliable service, although their CS is poor

      Heres my bbmax result. strangely before 5pm (3.45 it was 5.6mb)
      http://www.speedtest.bbmax.co.uk/res...0558&v=6173956

    8. #427
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      Re: Sky Connect Broadband - Are you being slowed down?

      Test Result 02/02/09 - 21:27


      Your DSL connection rate: 7648 kbps(DOWN-STREAM), 448 kbps(UPSTREAM)
      IP profile for your line is - 6500 kbps
      Actual IP throughput achieved during the test was - 1411 kbps

      If you wish to discuss these results please contact your ISP. MMM YES PLEASE!

    9. #428
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      Re: Sky Connect Broadband - Are you being slowed down?

      I got a plan.. let's charge people 17 quid a month for a service, bind them to it for 12 months, completely degrade the service after grace period to unbarable limits by increasing their latency, lowering bandwidth and not letting half the information they want get through.

      We'll then ignore the protests and all information we are exposed to, wont say anything to anyone, blame others if pushed, and if cornered just point to the contract and say you can always leave by giving us the rest of the monies owed from your term of contract.

      In this way, we'll get loads of customers that leave straight away, giving us the money that they would have given us for the year but not providing them with anything since they've left.

      Brilliant!

      ...

      Whatever, on saturday 1.30 am bandwidth was still rock bottom and packet loss at about 10%. Sunday was bad as well. I reckon they might be completely throttling some addresses as well, as my packet loss to my newsgroup server is 100% over 200 secs, and it's been that way for about 2 weeks.

    10. #429
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      Re: Sky Connect Broadband - Are you being slowed down?



      Woke up early,thought i`d do a test.........well,1st time in ages i`ve seen my connection run like that,all i have to do now i guess is get up at 5am to use the internet

    11. #430
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      Re: Sky Connect Broadband - Are you being slowed down?

      If you were a vampire sky connect would indeed be the package for you! aslong as mines over 1 meg am happy enough cause pings usually sit below 100, but sadly thats not the case, iv had that about twice in 3 months!

     

     

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