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    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Haha, nice to see you guys are going up. I'm staying the same/going a wee bit slower. I have a ...

    1. #191
      REMiXXX's Avatar
      REMiXXX is offline Sky User Member
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      Re: Sky Connect Broadband - Are you being slowed down?

      Haha, nice to see you guys are going up.

      I'm staying the same/going a wee bit slower.

      I have a feeling you guys are stealing my net


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    3. #192
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      Re: Sky Connect Broadband - Are you being slowed down?

      daytime speed around 6meg. evening speed averages 1.7meg downloading anything is a nightmare.

    4. #193
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      Re: Sky Connect Broadband - Are you being slowed down?

      Chaps,

      I've logged a call with Sky which has been escalated, will let you know if I get anything interesting out of them when I get a call back over the next 48hrs.

      FYI, Sky said I should be receiving 6meg easy, line syncs no higher than 3008kbps so they've accepted something is massively wrong. Current speedtest is 400kbps. ridiculous.

      paulo

    5. #194
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Saturday View Post
      Do the following:

      Enter your phone number (the one that BB is on) and click go.

      Then enter your ADSL username. This is the LAN MAC address of your router followed by @skydsl e.g. 001B3F81BEE9@skydsl. Note is must be the LAN MAC not the ADSL MAC and entered without the colons. You'll find the LAN MAC in your router status page so copy and paste it to avoid mistyping.
      Thanks a lot mate, i know its offpeak but from that test i got results of;

      Your DSL connection rate:

      5408 kbps (DOWN-STREAM)
      448 kbps (UP-STREAM)
      IP profile for your line is - 4500 kbps
      Actual IP throughput achieved during the test was - 4196 kbps

      Hope i maintain roughly those speeds at peak times from now on

    6. #195
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      Re: Sky Connect Broadband - Are you being slowed down?

      paulo de muchi
      HI It shows that you are on Sky Mid the rest of us on this thread are on Sky Connect

    7. #196
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      Re: Sky Connect Broadband - Are you being slowed down?

      REMiXXX
      Hi I would be lucky to use more than 3.5G a Month

    8. #197
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by steve16751 View Post
      paulo de muchi
      HI It shows that you are on Sky Mid the rest of us on this thread are on Sky Connect
      AAh those were the days, indeed I was in my previous property, moved last month to be greeted by the joy of joys that is Connect. Amended my profile accordingly, apologies for the confusion.

      Cheers

      paul

    9. #198
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      Re: Sky Connect Broadband - Are you being slowed down?

      Hi Paul
      It does seem to be getting better still not there yet. But improving trying to get as many connect Customer on this thread so Sky can see the problem and work out how to solve it.

      AAh those were the days

      Those days will be back maybe even better

      Cheers
      Steve

    10. #199
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      Re: Sky Connect Broadband - Are you being slowed down?

      Still no better for me, this is from the bt speedtester about 2 mins ago:

      Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
      IP profile for your line is - 7150 kbps
      Actual IP throughput achieved during the test was - 593 kbps
      Not happy at all...
      Last edited by Adrian; 24-01-09 at 08:31 PM.

    11. #200
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Adrian View Post
      Still no better for me, this is from the bt speedtester about 2 mins ago:



      Not happy at all...
      Not for me either, Still surfing through treacle, I'm also not happy. Come on SKY give us a proper service for the money we are paying.

     

     

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