Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 189 FirstFirst 12341252102 ... LastLast
    Results 11 to 20 of 1882

    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; They have, they've just realised where yet......

    1. #11
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      They have, they've just realised where yet...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket


    2. Advertisement
    3. #12
      jimbell1983's Avatar
      jimbell1983 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Base
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Dec 2008
      Posts
      35
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      * Broadband package: Sky Connect
      * Normal Speed: Around 5
      * Current throttled speed: 200-320kbps (Speedtest ran twice in a row)
      * Average usage per day: Medium, maybe 500meg a day at most
      * What does this throttling affect? Downloading files / Torrents / FTP/ website surfing/
      my state of mental stabllity
      Last edited by jimbell1983; 07-01-09 at 09:23 PM. Reason: Didnt read instructions!

    4. #13
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
      Exchange: Stevenage
      Broadband ISP: BT
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      May 2007
      Posts
      2,539
      Thanks
      1
      Thanked 23 Times in 21 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Jeeze if anybody was playing world of warcraft they'd notice those speed drops let alone anything more demanding like a FPS

      I know Sky don't support gaming but surely this is impacting on general web browsing let alone anything else.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    5. #14
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Broadband package Connect
      Normal speed around 3
      current throttle speed 1.8
      Average usage per day A little just Browsing
      What does this throttling effect The idea that they can do it

      that 1.8 looks good compared 135k that it went too one Saturday afternoon
      just dropped rang sky tier 1 passed to cst said looks like RAMBo bt have throttle your line asked why thats bt. have I done anything lately only sky talk I will pass you on and they will get bt to re-profile your line. Router showing 2500k there you go will creep up checked bt speedtester dsl D 2500k U448 throughput 500k
      actual 350k rang again used same ticket number told it was closed I said to close a ticket the job has to have been done and it has not so please use that ticket and put me through after speaking to his line manager put me through
      anyway to cut a long story short line rate now was 1500k ran bt speedtester
      the dsl D2500 U448 throughput test 2000k actual 1886k rang again this
      time ticket still open how can my line rate be 1500k test done at 2000k
      they say cannot do anything about rang again tonight now router is showing
      2650k then being told that`s better my actual speed is 1886k it is in their
      guide lines I explained it was not in mine and being told thats it NO if that is all
      you can do thanks but I want to speak to someone who can do something so now awaiting for telephone call

    6. #15
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      no one CAN do anything - you're wasting your time...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #16
      Sheryl@'s Avatar
      Sheryl@ is offline Sky User Member
      Exchange: Middleton Norfolk
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jan 2009
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Broadband package: Sky Connect
      Normal Speed: 1.8 mb
      Current throttled speed: 0.2/0.3mbps
      Average usage per day: World of Warcraft

      Getting constantly d/ced from the game, massive lag, web pages taking forever to load just between 5 and 11 pm and it is driving me nuts

    8. #17
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      IAmNotTheEnemy
      Had a long 1hr 30 min last night with sky who said they could not do anything I thanked the young man and said ok but who can he said no one I said I want to speak to this no one if he is the only one to help received Telephone call today from sky (called away will update as you see

      no one CAN do anything - you're wasting your time...

    9. #18
      Deady's Avatar
      Deady is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Jul 2008
      Posts
      22
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      * Broadband package: Sky Connect
      * Normal Speed: 7mb (what you would normally expect)
      * Current throttled speed: 5mb (Usually 1-2mb - strangely quicker this evening than the past few evenings)
      * Average usage per day: Browsing, Online Gaming (So...little really, no big downloading.)
      * What does this throttling affect? Gaming! I get huge amounts of packet loss and lag in online games such as TF2 and WoW. It only starts ~5pm - it is fine before 5 and after 12, which leads me to believe it is the throttling system causing it.

      For what its worth, I used to be on Virgin Media ADSL and back then, one day I started getting the very same packet loss and lag during games. Oddly it only happened on *some* servers. I eventually tracked down the issue to Virgin media incorrectly having certain gaming ports down as being file sharing ports. Games I played on servers that used port 27015 were fine and *not* throttled, but others that used 27020 *were* throttled and were unplayable. I very much suspect the same is happening now on Sky - WoW for me uses port 3724 (or something) and maybe ports like this are being labelled as P2P and being throttled. I don't pretend to know how Sky or BT examine traffic to judge if it is throttle worthy or not, but I do know for certain that on Virgin Media - 27015 was unthrottled while 27020 was throttled - so maybe judging on ports is common practice?

    10. #19
      barquerole's Avatar
      barquerole is offline Sky User Member
      Exchange: Petham
      Broadband ISP: IDNet
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Dec 2008
      Location
      In a house
      Posts
      9
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Well, this thread makes my mind up about not signing up for Sky Connect (which would be all I could get)

    11. #20
      dazzler's Avatar
      dazzler is offline Sky User Member
      Exchange: MYWAY
      Broadband ISP: Connect
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Jan 2007
      Location
      Scarborough
      Posts
      39
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Broadband package: Sky Connect
      Normal Speed: 3meg
      Current throttled speed: 300-500kbps
      Medicore browsing and an odd divx film and used to online gaming (see below)
      * What does this throttling affect? Downloading, usenet, gaming

      Using usenet is a 0-1kbp/s during, cant even sign in to playstation network (ps3) at all until either after 11ish or daytime its ridiculous

      Whats the general consensus on this suck it and see or move on, as it seems Sky are passing the buck.

     

     
    Page 2 of 189 FirstFirst 12341252102 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION