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    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Completely agree with you about Sky Connect. If you had found this site before you joined it you would have ...

    1. #1871
      Isitme's Avatar
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      Re: Sky Connect Broadband - Are you being slowed down?

      Completely agree with you about Sky Connect. If you had found this site before you joined it you would have had second thoughts.

      when i was on 56k dial up service in the early 90s, my connection speed was 4 times faster than sky connect.
      I think we tend to forget that dial up has a maximum speed of 56kbps, with an actual throughput of 48-9kbps. Your 0.14mbps is actually about 3 times faster than that, although in no way could it be considered broadband speed.

      TomD


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    3. #1872
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      garylester is offline Sky User Member
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      Re: Sky Connect Broadband - Are you being slowed down?

      There seems to be a lot of complaints on the forum about their sky broadband connect.But i am very happy with my connection.Maybe it is because i live in a good area to be connected to Sky.

    4. #1873
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by garylester View Post
      There seems to be a lot of complaints on the forum about their sky broadband connect.But i am very happy with my connection.Maybe it is because i live in a good area to be connected to Sky.
      It is understandable when you understand that most other ISPs don't punish their users so quickly for going over a daily limit, when a monthly limit is what is advertised.

      P.S. You may wish to amend your profile as your number is showing.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #1874
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      Re: Sky Connect Broadband - Are you being slowed down?

      This throttling has caused me to move ISP to one that can provide me with an Unlimited package, as my rural area cannot support sky 'unlimited' (although im sure it's not)

      You've throttled me to a disgusting 5kb/s for the past week during peak hours, for going over it once last week. My normal speed is 700kb/s.

      Not acceptable in this day and age, you've lost a customer..

    6. #1875
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by cal883 View Post
      This throttling has caused me to move ISP to one that can provide me with an Unlimited package, as my rural area cannot support sky 'unlimited' (although im sure it's not)

      You've throttled me to a disgusting 5kb/s for the past week during peak hours, for going over it once last week. My normal speed is 700kb/s.

      Not acceptable in this day and age, you've lost a customer..
      Your profile indicates that you are on Sky Broadband Connect. This thread is dedicated to this product.

      Sky Broadband Connect is NOT an unlimited product. It as a 'monthly' allowance of 40GB, which is split into about 1.3GB daily chunks. If you go over this, then Sky throttle you to the stone age. Please do move to another ISP and let Sky know why you have moved. As far as I know, the connect package is the worst package currently available.

      The most favoured ISP at the moment is PlusNet, but please do your research and check out any forums for any products that you are considering.

      Don't forget to get your MAC code too.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #1876
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Scubbie View Post
      The most favoured ISP at the moment is PlusNet, but please do your research and check out any forums for any products that you are considering.

      Don't forget to get your MAC code too.
      I would second that and don't even look at O2 unless your in a LLU area for them.

      With Plusnet you get what it say's on the tin if you read it.

      And if you can afford it Zen Internet are the best.
      www.zen.co.uk

    8. #1877
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by cal883 View Post
      This throttling has caused me to move ISP to one that can provide me with an Unlimited package, as my rural area cannot support sky 'unlimited' (although im sure it's not)

      You've throttled me to a disgusting 5kb/s for the past week during peak hours, for going over it once last week. My normal speed is 700kb/s.

      Not acceptable in this day and age, you've lost a customer..
      If you want to bring this to Sky's attention, post on the Official forum. This Forum is Unofficial and has no connection with Sky, other than trying to help Sky customers.

      Sky Help Forum - Help & Support from the Official Sky Forum - Help & Support from the Official Sky Forum

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #1878
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Scubbie View Post
      Your profile indicates that you are on Sky Broadband Connect. This thread is dedicated to this product.

      Sky Broadband Connect is NOT an unlimited product. It as a 'monthly' allowance of 40GB, which is split into about 1.3GB daily chunks. If you go over this, then Sky throttle you to the stone age. Please do move to another ISP and let Sky know why you have moved. As far as I know, the connect package is the worst package currently available.

      The most favoured ISP at the moment is PlusNet, but please do your research and check out any forums for any products that you are considering.

      Don't forget to get your MAC code too.
      I'm aware it is not an unlimited product. However I wasn't aware of the daily limit.

      Yep, got that safe!

    10. #1879
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      Re: Sky Connect Broadband - Are you being slowed down?

      Broadband package: Sky Connect
      Normal Speed: 7mb
      Current throttled speed:0.6-1.2
      Average usage per day: A lot
      What does this affect? Browsing / Gaming

      this is happening between 5/6pm - up to midnight every evening
      weekdays i get speeds of 6-7, weekend daytime is about 3-4.
      i have been told i'm not being throttled because of fair usage policies as i havent gone over.
      sky have sent an engineer (bt openreach)who reports everything is fine.
      still trying to get to the bottom of the problem, meanwhile i'm a gamer who cant game online with my friends in the evening and weekends when they're not working because of this. wondering what i;m paying my bill for

      i don;t believe i'm going over the daily usage as its been a daily problem for a couple of weeks now, and there have been days where the internet hasn't been used at all during the day and i still have the problem

    11. #1880
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      Re: Sky Connect Broadband - Are you being slowed down?

      It's a slow network. Get off it, if you can........
      Current Sync 79999/19999

     

     

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