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    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; MXz Hi I have noticed Sky are unbundling quite a few exchanges and not advertising it I find that strange ...

    1. #1681
      steve16751's Avatar
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      Re: Sky Connect Broadband - Are you being slowed down?

      MXz
      Hi I have noticed Sky are unbundling quite a few exchanges and not advertising it I find that strange as it is great way of enticing more Customers.


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    3. #1682
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      Re: Sky Connect Broadband - Are you being slowed down?


      Just another reason to choose connect.

      This was the constant speed from 9 - 11pm today.
      Sky Max Package

    4. #1683
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      Re: Sky Connect Broadband - Are you being slowed down?

      Andy_M
      Hi is your exchange Newark Nottinghamshire East Midlands if so are you on Sky Unlimited as this thread is about the connect package which is a Bt re-badged product and not Sky LLU. You can find out by doing a How to get your router statistics Just copy and paste to your next post. If you are going to do speed tests use http://www.skyuser.co.uk/speedtester/ which is more accurate tester.

    5. #1684
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      Re: Sky Connect Broadband - Are you being slowed down?

      My exchange is now bleasby exchange nottinghamshire I have recently moved house and switched to sky connect.
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 113218 184874 0 240 1732 1:29:27
      LAN 251 0 0 0 0 1:30:16
      WLAN 202877 127545 0 2002 296 1:29:54
      ADSL Link Downstream Upstream
      Connection Speed 3936 kbps 448 kbps
      Line Attenuation 39.0 db 21.5 db
      Noise Margin 5.6 db 20.0 db
      Sky Max Package

    6. #1685
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      Re: Sky Connect Broadband - Are you being slowed down?

      Andy_M
      Hi Sorry to be the bearer of bad news but yes you are on the connect package as there is no LLU at your exchange also the 448kbps upstream is Sky connect. what you need to do is Bt speed tests that is the only speed test that Sky take any notice of Bt Updated Speed Tester you need to do tests when connect is being throttled have a look at this thread and the difference in speeds What is this rubbish? Also Sky traffic shape the connect package from 4pm till Midnight. A good idea if you can do a How to test your ADSL in the Master Socket With your Attenuation of 39db you should be getting more on your connection speed but with a noise margin of 5.6db you cannot if your noise margin downstream is better from the test socket at the back of the master socket.
      Last edited by steve16751; 19-08-10 at 02:55 AM. Reason: added more

    7. #1686
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Andy_M View Post
      My exchange is now bleasby exchange nottinghamshire I have recently moved house and switched to sky connect.
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 113218 184874 0 240 1732 1:29:27
      LAN 251 0 0 0 0 1:30:16
      WLAN 202877 127545 0 2002 296 1:29:54
      ADSL Link Downstream Upstream
      Connection Speed 3936 kbps 448 kbps
      Line Attenuation 39.0 db 21.5 db
      Noise Margin 5.6 db 20.0 db
      You are syncing very low for your attenuation, which will not help things. Plug into the Test socket and post your stats from there. With luck you should see an immediate rise in your sync speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #1687
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      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by Isitme View Post
      You are syncing very low for your attenuation, which will not help things. Plug into the Test socket and post your stats from there. With luck you should see an immediate rise in your sync speed.
      My test socket doesnt work, it has no wiring at all inside it :/.

      These are my stats at 2:45 pm.

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 102202 119893 0 0 56 6:41:49
      LAN 15 0 0 0 0 6:42:36
      WLAN 124212 105525 0 176 0 6:42:14
      ADSL Link Downstream Upstream
      Connection Speed 5536 kbps 448 kbps
      Line Attenuation 40.0 db 21.5 db
      Noise Margin 5.2 db 20.0 db
      Sky Max Package

    9. #1688
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      Re: Sky Connect Broadband - Are you being slowed down?

      Is there anyway to stop the dramatic drop in speed at 7pm?
      Sky Max Package

    10. #1689
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      Re: Sky Connect Broadband - Are you being slowed down?

      My test socket doesnt work, it has no wiring at all inside it :/.
      Do you have a Test socket like this How to test your ADSL in the Master Socket
      If you have you will not necessarily see any wires, the main connection is hidden. If you have and it does not work, then it is probably wired incorrectly. The incoming wires should be connected to the A-B terminals on the rear of the second plate. If you don't have a master socket like that in the link, there is not a lot you can do. Removing the wire from terminal 3 on the face plate is about all you can do. This is the ring wire, it is not required and can cause problems.

      The only way to fix the drop in speed is to move to another ISP.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #1690
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      Re: Sky Connect Broadband - Are you being slowed down?

      Andy_M
      Hi where did you get the second set of stats as there is a big difference in your downstream connection speed. A slight difference with the downstream attenuation and noise margin.

     

     

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