Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 151 of 189 FirstFirst ... 51101141149150151152153161 ... LastLast
    Results 1,501 to 1,510 of 1882

    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, my names stephen and i am new here. Im not what you would say..tech minded, although i have learned ...

    1. #1501
      stephen01's Avatar
      stephen01 is offline Sky User Member
      Exchange: west lutton
      Broadband ISP: ex connect now ADSL
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Aug 2009
      Location
      malon
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Hi, my names stephen and i am new here. Im not what you would say..tech minded, although i have learned a little since reading allot of this topic.
      Tbh, i had loads to say, but i got most of my answers here so thanxs all. Just like to say its been 2 months and around 50 call.All polite and friendly from me
      Even had a openreach engineer out who told me that he took me off the 1.5meg line and put me on the 4.5meg line, which i didnt know we had.
      I download next to nothing, 1 song 3 months ago, never a movie. All i did was play a p2p game called warrock.
      Played it for over 2 years untill 2months ago. Not now though, not since the traffic shaping.
      My last ticket closed yesterday with the result that sky have spoke to bt about it and and bt say its there traffic shaping and sky say that there's nothing
      they can do...thats the end of that!
      All i want to do is get back on warrock, its not fair on most connect customers...i didnt sign up for this.


      DSL CONECTION RATE
      Wednesday 4:20pm
      Down..............4640 kbps
      Up.................448 kbps
      IP profile........4000 kbps
      ACTUAL THROUGHPUT..791 kbps

      Wednesday 9:00PM
      Down..............4640 kbps
      Up.................448 kbps
      IP profile........4000 kbps
      ACTUAL THROUGHPUT...16 kbps

      Thursday 9:35am
      Down..............4640 kbps
      Up.................448 kbps
      IP profile........4000 kbps
      ACTUAL THROUGHPUT.3671 kbps

      If i new it was going to stop i would stay with sky, but i dont. Later 2day im going to ask for my mac code (not cancel yet though)
      and probably talk to one of the sugested ISP's Newnet, IDNet or ADSL24 (many thanxs).


    2. Advertisement
    3. #1502
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
      Exchange:
      Broadband ISP: Sky Broadband Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,086
      Thanks
      20
      Thanked 52 Times in 47 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by stephen01 View Post
      If i new it was going to stop i would stay with sky, but i dont. Later 2day im going to ask for my mac code (not cancel yet though)
      and probably talk to one of the sugested ISP's Newnet, IDNet or ADSL24 (many thanxs).
      When choosing your new ISP, move to a LLU service if at all possible.

    4. #1503
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      probably talk to one of the sugested ISP's Newnet, IDNet or ADSL24
      What exchange are you on? Most of the Luton and nearby exchanges, have LLU providers. As Saturday says, go with one of them.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #1504
      stephen01's Avatar
      stephen01 is offline Sky User Member
      Exchange: west lutton
      Broadband ISP: ex connect now ADSL
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Aug 2009
      Location
      malon
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      An LLU service? I read something about that.

      Im on West Lutton exchange, although its in East Lutton. Im less than 2miles from it. If i remember though it was not a LLU provider when i check with a link on here somewhere. I know there's a few exchange's around. Didnt know i could change though.

      Here it is SamKnows Broadband - Availability - West Lutton (MYWLT) Exchange

      and LLU providers..they use there own equipement.
      Last edited by stephen01; 21-08-09 at 07:51 PM.

    6. #1505
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
      Exchange:
      Broadband ISP: Sky Broadband Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,086
      Thanks
      20
      Thanked 52 Times in 47 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Yes, LLU providers use their own equipment in certain exchanges and their own network which equals lower cost and more speed (usually both sync and throughput).

      Sadly you don't have any LLU providers so you should choose a non LLU provider that is known for not using (too much) shaping and throttling e.g. ADSL24. More expensive but worth it to avoid having an unusable connection at peak times.

    7. #1506
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      I am afraid I was wrong, but only because you spell West Lutton wrongly in your Profile
      There is no exchange called West Luton, so I assumed you were in the West Luton area, which is quite a way from your actual location.

      BT will not change your exchange unless it is in their own interests, not that it applies to you. I am afraid you are stuck with BT or one of the re-badged resellers.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #1507
      stephen01's Avatar
      stephen01 is offline Sky User Member
      Exchange: west lutton
      Broadband ISP: ex connect now ADSL
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Aug 2009
      Location
      malon
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      My spelling can be bad at times..i'd better put that right
      But many thanks to you both for this. I will speak to ADSL24 first and also, i will keep checking in and to will let you know how it goes. This is the only forum aside from my warrock clan forum that i have had any help from...thank you

    9. #1508
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Have a look at the ADSL24 forum, things don't look to bright for their non-LLU customers. Bare in mind that this forum is owned and controlled by ADSL24
      ADSL support (non-LLU) - ADSL24 Forum

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #1509
      stephen01's Avatar
      stephen01 is offline Sky User Member
      Exchange: west lutton
      Broadband ISP: ex connect now ADSL
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Aug 2009
      Location
      malon
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      They dont seem too happy, but i noticed some of there low speeds are still ok for gaming 4me though. And if im right, its 1 month contract so it wont be a pain to switch if they cant get there act together. I was with bt before sky, i left because of customer service and throttling. I think i stared bad and im slowly climbing the ladder

      Spoke to sky today, they said 3to5 working days by post or i can ring tomorrow for the mac code, which was nice of them. Did get told that i could be charged for the remainder of the contract...be surprised if i am as it was them that broke the contract.

    11. #1510
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      stephen01
      Hi obviously you have read about the Traffic Shaping it is in Sky`s T & Cs. But have a look at (Unofficial) FAQ - Sky Connect Users there is information on there about Migrating from Sky hope it helps

      Did get told that i could be charged for the remainder of the contract...be surprised if i am as it was them that broke the contract.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION