Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 11 of 189 FirstFirst ... 9101112132161111 ... LastLast
    Results 101 to 110 of 1882

    Sky Connect Broadband - Are you being slowed down?

    This is a discussion on Sky Connect Broadband - Are you being slowed down? within the Sky Broadband help forums, part of the Sky Broadband help and support category; fugly Hi hows it going rang bt asked them to do a test to if I could get BB I ...

    1. #101
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      fugly
      Hi hows it going rang bt asked them to do a test to if I could get BB I gave them my post code they came back with 3Mbs I said could I get more might be able to get 3.5Mbs
      said great so gave telephone number and they said only shows 1.5Mbs said I know when moved to Sky talk bt changed it. He said would look into it. Hope he does but don`t think so


    2. Advertisement
    3. #102
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
      Exchange: Stevenage
      Broadband ISP: BT
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      May 2007
      Posts
      2,539
      Thanks
      1
      Thanked 23 Times in 21 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by colonelsun View Post
      My connection is all over the place on Connect. I'm physically disabled and bed-ridden so the web is my only window on life and yet i can't access most of the web because of my connection. I did at least hope that Sky Broadband Connect would allow me to view movie clips but i was wrong, i have always had to click on the 56K (dial up) button to watch clips and now 56K is just a memory......last night i watched a BBC news report frame by frame...and i'm paying 18 a month for that right!!

      Don't Sky realise that if their Connect customers are receiving this poor a service they will simply go elsewhere? I have my tv, phone and of course broadband with them but i'm looking for other suppliers. And from what my friends tell me they'll be doing the same.

      Sky...you cannot expect a re badged BT product at 18 a month that acts like a dial up product to satisfy your customers for long...we won't be ripped off.
      As a disabled customer you should also be on the vulnerable users list as well just like all the other utilities.

      This means that you should be prioritised on getting stuff resolved as this may be your only form of communication.

      I doubt that in this case it would help but make sure you get on these lists for all your service providers.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    4. #103
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Undecided Adrian
      Hi never heard of a vulnerable users list also looks like colonelsunis on Base not connect

    5. #104
      gamez4life's Avatar
      gamez4life is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Jun 2008
      Posts
      83
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      my connection has definately slowed down the past week or so after 5 till midnight.

      It used to be around 5 mbps and now it doesnt get over 1mbps, i am not happy about it at all, videos take ages to load up and pages load slow, any idea if its permament?

    6. #105
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      If Sky are perusing this thread please take in account the number that have read and then the numbers who have posted.

    7. #106
      jonmacuk's Avatar
      jonmacuk is offline Sky User Member
      Exchange: Greenock WSGRE
      Broadband ISP: Talk Talk
      Router: Netgear V1 DG834GT
      Sky TV: Sky+HD box
      Join Date
      May 2007
      Location
      Greenock
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Is it a definite that Sky are persuing it ?? As I am seriously considering leaving to goto anther ISP but if Sky are willing to do something about it I may reconsider.

    8. #107
      fugly's Avatar
      fugly is offline Sky User Member
      Exchange: Hereford
      Broadband ISP: BT Option 3
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Nov 2008
      Posts
      89
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      Quote Originally Posted by steve16751 View Post
      fugly
      Hi hows it going rang bt asked them to do a test to if I could get BB I gave them my post code they came back with 3Mbs I said could I get more might be able to get 3.5Mbs
      said great so gave telephone number and they said only shows 1.5Mbs said I know when moved to Sky talk bt changed it. He said would look into it. Hope he does but don`t think so
      Its going well so far good speeds in the evenings, it drops off a little from daytome speeds but that is to be expected. Gaming wise my ping to the server is higher than what I was getting in the daytime with Sky.

      jonmacuk I wouldn't hold your breath for a fix, I was having the problem for several months before I left Sky.

    9. #108
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      jonmacuk
      Hi
      I would say so just look at the amount of members and growing everyday also the amount of visitors and the achievements of Skyuser site. Praise should go to the founders and staff for all their efforts one of which is below

      SkyUser makes 6th in UKNetMonitor's list of sites


      Sky is an ever growing company and any Business the size of Sky would look at the Skyusers site to see what sort of problems Sky Customers were having and try to solve them I believe it will get better. When I do not know, Only sky knows could be next week could be next month But Sky is not the only ISP that are having problems
      fugly
      Hi everything is going fine excellent do you think Sky are perusing this site
      Steve

    10. #109
      yunorisson's Avatar
      yunorisson is offline Sky User Member
      Exchange:
      Broadband ISP: Happily migrated to NewNet after poor service from Connect after 5pm
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Jul 2007
      Posts
      151
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Thumbs down Re: Sky Connect Broadband - Are you being slowed down?

      It is quite amazing. I get outstanding speeds all day long (6.7mb) without a hitch then , like clockwork, around 6pm the speed drops below 1mb, every evening the same thing happens.

      It is like someone is throwing a switch, or the like, to begin throttling for the evening.

      There is no doubt something is going on at the SKY end and should be sorted asap or they will begin to get a similar bad name as Pipex (and others) now have.

    11. #110
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky Connect Broadband - Are you being slowed down?

      yunorisson
      Hi I know what you mean we are due to so luck soon

     

     
    Page 11 of 189 FirstFirst ... 9101112132161111 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION