This is a discussion on Throttling? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by fugly Why have they started throttling us now, its only been happening for the last 4 months ...
- 07-01-09, 11:16 AM #11
- 07-01-09, 01:18 PM #12
I can appreciate what you say but Sky should be more honest with there customers and there CS should not be blaming another company.
About five times I was told by there CS that it would be sorted before they resorted to blaming BT
I for one wish to have no more dealings with Sky after four months of nothing but hassle.
Received my MAC finally today and will also be cancelling sky tv as we don't use it much, and for the amount we use it I begrudge giving sky our money.
- 07-01-09, 06:16 PM #13
Who to say the next ISP is going to be any better if bt are going to be doing that in all thier
exchanges so means anyone with a connect package tough. I don`t think so
Presumably usage has gone up (e.g. BBCi, Skyplayer and the like) and Sky are being hit by BT with higher charges to cover the extra bandwidth. By my rough calculation SkyBB has a payback of well over two years even with the recent price increase announcement. They need to control their costs.
- 08-01-09, 06:29 AM #14
Well it couldn't be any worse TBH, my internet main use is for gaming and it was impossible as it was after 5.00pm.
I would of payed a bit more for my connection with Sky, so why haven't they come clean and told ppl what the problem is instead of being under hand about it all and actually blaming another company for the throttling.
If they had and said there will need to be a price increase to cover the presumed usage increase I would of stayed as I was very happy with my connection until the throttling started.
- 08-01-09, 08:04 AM #15
what people don't understand is that no one was meant to notice the traffic shaping - it's just that it's gone a bit wrong...
Sky haven't purposely gone out to annoy people, and they're not gonna pay more for bandwidth hence no increase in prices...it's either move to an LLU ISP or make do as all BTW connections will be the same...
- 09-01-09, 02:48 PM #16
Found a interesting article here Sky ditches fair usage policy, saying that the reason for sky throttling on the connect package is down to them trying to balance out the removal of any limit on the max package.
Sky Max is only available to users living within its local loop unbundled (LLU) area and unfortunately for those taking the ISPís Sky Connect package at £17 a month with Sky TV and which runs on BT's (BT: broadband, TV, phone, home & business networked IT services) copper wires rather than Skyís own LLU network, Sky has decided to balance things out by adding traffic management to the package which already has a 40GB monthly allowance.
- 11-01-09, 09:20 PM #17
- 11-01-09, 09:35 PM #18
- 12-01-09, 07:43 AM #19