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    Recently really slow - youtube vids imposs to watch

    This is a discussion on Recently really slow - youtube vids imposs to watch within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, I have a problem recently, for the past week give or take a day or 2 I used ...

    1. #1
      JohnOvManchester's Avatar
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      Recently really slow - youtube vids imposs to watch

      Hi all,

      I have a problem recently, for the past week give or take a day or 2

      I used to get 2 Mbps everytime/all the time without fail.
      Now it's dropped to 1.5 Mbps, but on the speed test it doesn't appear to be anywhere near that (tested speed on a few differant sites at diff times as well).

      I did reset the router 2.5 days ago to see if it would be OK, much faster and back to normal... was for a few hours then disconnected itself and when it reconnected at 1.5 again (thats how I've left it).

      It's really annoying as youtube vids etc are impossible to watch play for 2 secs then buffer for 10 secs etc

      ADSL Link Downstream Upstream
      Connection Speed 1504 kbps 396 kbps
      Line Attenuation 52.5 db 30.2 db
      Noise Margin 15.4 db 22.0 db


      in the past I used to get about 1750 ish on the speed tests

      Any suggestions, steps I can follow in laymans terms please?

      thanks
      Last edited by JohnOvManchester; 31-12-08 at 07:59 PM.


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: Recently really slow - youtube vids imposs to watch

      firstly, don't believe speedtest.net - it's usually inaccurate...

      secondly, when did you go live with Sky BB? as you're on adsl2+ and capped so possibly DLM caused the speed reduction...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
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      Re: Recently really slow - youtube vids imposs to watch

      Quote Originally Posted by JohnOvManchester View Post
      Connection Speed 1504 kbps 396 kbps
      Line Attenuation 52.5 db 30.2 db
      Noise Margin 15.4 db 22.0 db
      Noise is a bit high,

      But as IAmNotTheEnemy said this could be DLM or capped ,
      How ever you Attenuation is also high are you in the master socket ?
      If not move to the master socket and check the line stats then ,

    5. #4
      JohnOvManchester's Avatar
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      Re: Recently really slow - youtube vids imposs to watch

      Quote Originally Posted by IAmNotTheEnemy View Post
      firstly, don't believe speedtest.net - it's usually inaccurate...

      secondly, when did you go live with Sky BB? as you're on adsl2+ and capped so possibly DLM caused the speed reduction...
      as said though mate, a few places said about the same speeds give or take

      been with sky over a year now

    6. #5
      JohnOvManchester's Avatar
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      Re: Recently really slow - youtube vids imposs to watch

      Quote Originally Posted by Steven_Belfast View Post
      Noise is a bit high,

      But as IAmNotTheEnemy said this could be DLM or capped ,
      How ever you Attenuation is also high are you in the master socket ?
      If not move to the master socket and check the line stats then ,
      will try the master socket next then and post up the stats

    7. #6
      JohnOvManchester's Avatar
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      Re: Recently really slow - youtube vids imposs to watch

      just posting some other pics to show other sites speed results... deffo a problem




      changing to master socket now

    8. #7
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      Re: Recently really slow - youtube vids imposs to watch

      OK... in the master socket and it's even worse, down to 1.3 now.
      Stats from router:
      ADSL Link Downstream Upstream
      Connection Speed 1345 kbps 396 kbps
      Line Attenuation 52.5 db 30.1 db
      Noise Margin 15.1 db 21.5 db

    9. #8
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      Re: Recently really slow - youtube vids imposs to watch

      Just unplugged everything apart from the router>filter(without house phone in)>master socket, and I have 2 again!!!
      Stats:
      ADSL Link Downstream Upstream
      Connection Speed 2047 kbps 393 kbps
      Line Attenuation 52.5 db 30.1 db
      Noise Margin 13.1 db 21.0 db

      Now what does that mean?

    10. #9
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      Re: Recently really slow - youtube vids imposs to watch

      Speed test results now:


      What is the correct course of action next... obviously need to get my home phone back in and the sky box. What about the faceplate for the phone socket as well?

    11. #10
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      Re: Recently really slow - youtube vids imposs to watch

      do you have any extensions?

      what was your setup?
      Last edited by samperry209; 31-12-08 at 10:34 PM.

     

     
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