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    Recently really slow - youtube vids imposs to watch

    This is a discussion on Recently really slow - youtube vids imposs to watch within the Sky Broadband help forums, part of the Sky Broadband help and support category; OK, tree/lights off... stats: ADSL Link Downstream Upstream Connection Speed 2047 kbps 393 kbps Line Attenuation 52.5 db 30.1 db ...

    1. #21
      JohnOvManchester's Avatar
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      Re: Recently really slow - youtube vids imposs to watch

      OK, tree/lights off... stats:
      ADSL Link Downstream Upstream
      Connection Speed 2047 kbps 393 kbps
      Line Attenuation 52.5 db 30.1 db
      Noise Margin 13.8 db 21.0 db

      and speed:


      looks about the same, but I'm no expert

      only thing that is not back to normal is the BT socket face plate, still... changing nothing it went from 1.5 to 1.3 to 2.0
      and only when it connected at 2.0 did I get normal performance (show by the various speed tests)... when it was connecting at 1.3 and 1.5 I was getting performace similar to 56k dial up

      glad it seems OK now but summat deffo not right with that.


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    3. #22
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      Re: Recently really slow - youtube vids imposs to watch

      the easiest way to tell if you are on DLM is your upstream but im sure your not on DLM and that im right and its your christmas lights

    4. #23
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      Re: Recently really slow - youtube vids imposs to watch

      Sky don't tweak the SNR, they lower the speed to raise the SNR or vice versa...only rarely will we adjust the SNR as it's easier to set line speed...

      however, the EU is on Base and getting 2Mbps so don't see what the fuss is about?...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #24
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      Exclamation Re: Recently really slow - youtube vids imposs to watch

      Quote Originally Posted by JohnOvManchester View Post
      ADSL Link Downstream Upstream
      Connection Speed 2047 kbps 393 kbps
      Line Attenuation 52.5 db 30.1 db
      Noise Margin 13.8 db 21.0 db
      Connection speed is ok here ,
      Ok the noise in the upstream is a big high but outher than that its ok ,
      Attenuation is high also so distance could be the cause of this ,

      This is more of a throughput issue so first off check your pc its self,
      Also when using speedtest.net dont use that server ( maidenhead ) i all ways get slow speeds with this try the london server ,

    6. #25
      JohnOvManchester's Avatar
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      Re: Recently really slow - youtube vids imposs to watch

      Quote Originally Posted by IAmNotTheEnemy View Post
      Sky don't tweak the SNR, they lower the speed to raise the SNR or vice versa...only rarely will we adjust the SNR as it's easier to set line speed...

      however, the EU is on Base and getting 2Mbps so don't see what the fuss is about?...
      read the first posts and look at the speed I was getting, less than 56k performance when connecting at 1.3 and 1.5 ... all the info is there bud

      then sam and others talked me through getting it bak upto a 2.0 connection and normal performance... all is well at the moment - but none of us have figured why the prob came about, thats all - no fuss really if you read it all

    7. #26
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      Re: Recently really slow - youtube vids imposs to watch

      Quote Originally Posted by Steven_Belfast View Post
      Connection speed is ok here ,
      Ok the noise in the upstream is a big high but outher than that its ok ,
      Attenuation is high also so distance could be the cause of this ,

      This is more of a throughput issue so first off check your pc its self,
      Also when using speedtest.net dont use that server ( maidenhead ) i all ways get slow speeds with this try the london server ,
      cheers, yeah it's OK as it is ATM.
      nothing changed with the PC when it went from 1.5 to 1.3 (both with dial up performance... to when everything was unplagged and I went to the BT test socket, then it went back to the normal 2.0 and normal broadband performance

      all I can think of it it was a bad connection/dry joint etc at the BT socket/adapter/filter and now everythings been disturbed it's back to normal again.

      I will leave it in the test socket how it is and give it a couple of weeks like that before I put the face plate back on the BT socket in case I have been dlm'ed

      thanks for all the help guys

    8. #27
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      Re: Recently really slow - youtube vids imposs to watch

      you've not been 'DLM'd', only new customers are on it at the mo...you've simply got a knackered faceplate so get a filtered one and you're sorted!!!

      you are, however, on adsl2+ which isn't the usual line code for Base so moving to gdmt might also help...
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #28
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      Re: Recently really slow - youtube vids imposs to watch

      right, I'll get a filtered faceplate... will somewhere like aria.co.uk sell em? I'll have a look

      Line code? whats this mate? how do you tel what adsl you are on (just out of interest)
      What is gdmt (what does it stand for)? and how do you move to it?

    10. #29
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      Re: Recently really slow - youtube vids imposs to watch

      Quote Originally Posted by JohnOvManchester View Post
      right, I'll get a filtered faceplate... will somewhere like aria.co.uk sell em? I'll have a look

      Line code? whats this mate? how do you tel what adsl you are on (just out of interest)
      What is gdmt (what does it stand for)? and how do you move to it?
      Line code is basically like the frequency of the info on the line.
      DMT stands for discrete multi-tone..
      To move to it you would need to speak to CST at sky bb tech support.

      You can tell your line is on adsl2+ because its syncing at an unusual number.

      We may be wrong, your line could be configured at that really weird speed which is 1kbps lower than 2mb lol, which we highly doubt.

    11. #30
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      Re: Recently really slow - youtube vids imposs to watch

      you're on adsl2+ as your sync speed on gdmt would be 2048kbps, adsl2+ syncs slightly lower than that configured line speed...
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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