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    Very slow speeds

    This is a discussion on Very slow speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; hey i recently signed up with sky and ordered the 8 mb broadband i took all the contributions into which ...

    1. #1
      nightyknight's Avatar
      nightyknight is offline Sky User Member
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      Very slow speeds

      hey i recently signed up with sky and ordered the 8 mb broadband i took all the contributions into which could slow it down into consideration though i'm 2 miles away from the exchange and my line is fairly good but im only recieveing 512 kbs down stream here are the stats of the connection if anyone could help me figure it out would greaty appreciate it

      ADSL Link Downstream Upstream
      Connection Speed 512 kbps 412 kbps
      Line Attenuation 59.0 db 35.8 db
      Noise Margin 10.5 db 13.0 db


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      Re: Very slow speeds

      If you were activated with the past 2 or 3 weeks, there is a good chance DLM is running or has run on your line. Try plugging into the Test socket and see what your stats are like from there. You will probably not see any rise in the speed, but you may see a rise in the noise margin. While plugged into the Test socket, phone Sky and ask them to troubleshoot your line for low speed. They may tell you DLM is running and they can do nothing at the moment, call back later. You just have to accept that I'm afraid.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      nightyknight's Avatar
      nightyknight is offline Sky User Member
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      Re: Very slow speeds

      Ah ok ty for for the information been a huge help though i can't test it on the master socket atm as it's in the kitchen and people are cooking so ill try it tomorow thanks again and happy christmas

     

     

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