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    Speed all over the place

    This is a discussion on Speed all over the place within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey... Got connected to SKY about 10 days ago, unfortunatly had to get the 8 meg connect package as easynet ...

    1. #1
      GSK69's Avatar
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      Unhappy Speed all over the place

      Hey...

      Got connected to SKY about 10 days ago, unfortunatly had to get the 8 meg connect package as easynet wasn't on my exchange (Just noticed though my exchange - Earlsdon was enabled 19.09.06)

      Since then though my download speed is all over the place. When I connect in the morning it seems to be a steady speed - between 4-5 meg which I suppose is about right for my stats (not really an expert on these things)

      In the afternoon it starts to go down/up/down, just done a speed test on speedtest.ndo.com and got the following at about 3.30pm:

      Last Result:
      Download Speed: 1340 kbps (167.5 KB/sec transfer rate)
      Upload Speed: 374 kbps (46.8 KB/sec transfer rate)


      Sometimes it goes up to 2-3meg, sometimes down to 0.5meg!!! I've got a filtered facelate and before that it was plugged straight into test socket, no difference. Was using wired connection until yesterday - went and bought a wireless PCI card, but again got the same speeds on wired/wireless so it cant be the way anything is set-up.

      Line stats as follows:


      System Up Time 07:10:39
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 833730 1448716 0 1852 82726 07:10:19
      LAN 10M/100M 1821 0 0 5 0 07:10:37
      WLAN 11M/54M/108M 1451249 837598 0 83486 2310 07:10:27


      ADSL Link Downstream Upstream
      Connection Speed 8128 kbps 448 kbps
      Line Attenuation 25.0 db 15.5 db
      Noise Margin 8.8 db 21.0 db


      Also got the TCP optimzer, tried various differnet settings but to no avail.

      Any ideas? Do you think it's worth calling SKY tech support?

      Oh and the other thing - now my exchange is enable according to Sam knows, how long will it take SKY to switch me over? I really want to upgrade to the 'max' & what sort of speeds would I get on this line?

      Any help appreciated,

      Gavin.


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    3. #2
      Saturday's Avatar
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      Don't get too hung up about speedtest site results - all it's telling you is whether the speedtest server is overloaded at that point or not. At busy times of day you're never going to see consistent results.

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      GSK69's Avatar
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      Thanks for the reply.

      It's not just on the speed testers, my browser slows down, I've tried downloading test files and same results on them.

      I've been using download accelerator to download some stuff yesterday and today and even on that the speed is all over the place!!

    5. #4
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      Does rebooting the router help?

    6. #5
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      Welcome to the site Gavin

      Looking at them stats if you are on the Connect package your noise level is bad for a MAX ADSL line.
      What would be the ideal attenuation and SNR values?

      Ideally you want low attenuation, and a high SNR, some examples are:

      If you have a line of 2km long, and the downstream attenuation is 20dB with a SNR of 30dB that is very good.
      A 2km line with the same attenuation of 20dB and SNR of 8dB is not very good. The SNR is now low.
      A 6km line with an attenuation of 57dB, and SNR of 18dB is very good also. You do expect the attenuation to rise as the line gets longer.
      A similar 6km line with 57dB attenuation, but a SNR of 5dB is really on the edge of working, or not working, and thus very bad.
      more info can be found >>here<<
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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