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    Sky to O2

    This is a discussion on Sky to O2 within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm very miffed at the doubling of the Sky Broadband Sub, and my wife reckons we're wasting money with the ...

    1. #1
      michaelh's Avatar
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      Sky to O2

      I'm very miffed at the doubling of the Sky Broadband Sub, and my wife reckons we're wasting money with the TV as we watch very little that is not also available on Freeview.

      The BB 12 months expires in March and O2 seems a good bet as my exchange (Droitwich) has Be/O2 LLU and my work XDA is with 02.

      Anyone else in a similar position?


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    3. #2
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      Re: Sky to O2

      Quite a few by all accounts.
      Have a look here if you decide to take the plunge.
      O2User


    4. #3
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      Re: Sky to O2

      Done it in October and not looked back, bear in mind that O2 have just changed their packages and now their top package is not only "up to 20 megs" the upload is now over 2 meg/sec and they have a priority service contract with an engineer to come out to you if your broadband goes down to try and sort it.

      Not bad for what they are charging.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    5. #4
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      Re: Sky to O2

      Just checked O2 vs Sky on
      thinkbroadband :: The UK's largest independent Broadband / ADSL comparison & review website
      using the Compare tool. It uses customer monthly feedback.
      Interestingly, O2 beats Sky in every month on every monitor -
      Speed; Reliability and Customer Care.

      This surprises me because for 2 and a half years I have had
      almost faultless service from Sky Max, and would never move.
      So I guess your location, wiring and master socket is important too.

    6. #5
      Undecided Adrian's Avatar
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      Re: Sky to O2

      To be honest the extra upload speed and lower pings generally when I moved made my gaming experience a whole lot better and I had it pretty good on Sky.

      For me the line is now stable after o2 initial DLM and with Sky it was very unstable indeed flopping around all over the place and needing lots of modem restarts.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    7. #6
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      Re: Sky to O2

      Quote Originally Posted by murdock View Post
      Just checked O2 vs Sky on
      thinkbroadband :: The UK's largest independent Broadband / ADSL comparison & review website
      using the Compare tool. It uses customer monthly feedback.
      Interestingly, O2 beats Sky in every month on every monitor -
      Speed; Reliability and Customer Care.

      This surprises me because for 2 and a half years I have had
      almost faultless service from Sky Max, and would never move.
      So I guess your location, wiring and master socket is important too.

      Yes see what you mean.

      I've been very happy with Sky, but I really resent this doubling of the charge to try and force us on to Sky Talk.

      I get a consistent download speed of 5Mb from Sky, but the O2 Checker suggests that I should get 11Mb

    8. #7
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      Re: Sky to O2

      SkyTalk is good value if you talk during the day
      for up to an hour and can avoid some 08 numbers .
      I would never move my line rental from BT however,
      just in case there are problems later.

    9. #8
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      Re: Sky to O2

      Sky Talk Line Rental is a more competitive price than a lot of UK providers. For 10 a month inclusive of VAT you will receive free evening and weekend calls to 01, 02, 03 numbers (excluding channel islands)

      Sky Broadband Max is incredible, you have to remember that Sky are pretty much the only broadband provider who are offering a truely unlimited broadband package.

      o2 are a very competitive provider however if you download alot or play online games o2 can either cap your speeds or charge you more when you go over your download limits with there "fair usage policy".

    10. #9
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      Re: Sky to O2

      Quote Originally Posted by rarnold View Post
      o2 are a very competitive provider however if you download alot or play online games o2 can either cap your speeds or charge you more when you go over your download limits with there "fair usage policy".
      Have you actually read O2's Acceptable Usage Policy? Nowhere does it say anything or about capping speeds if you download a lot or making further charges.

      In its entirety the relevant section reads:
      There is no limit on the monthly network usage. However if we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services.
      Furthermore O2 are on public record to state that they have never, even once, enforced this policy, and intend that they never will.

    11. #10
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      Re: Sky to O2

      Also online games don't use a great deal of bandwidth, somewhere between 25-30 meg an hour so if you play 24/7 for a whole month you'll clock up around 22 gigabytes of data, which is just over half of the Sky mid package allowence.

      And gaming at the moment is all about the upload speed as that is the limiting factor and as O2 offer 1.3 and 2.5 meg/sec uploads that's a lot more important than a fast download speed.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

     

     
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