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    Slow broadband speed

    This is a discussion on Slow broadband speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; omg i thought i was the only one with this problem. I live in Leicester City, and abtou 6weeks ago ...

    1. #11
      sandip01's Avatar
      sandip01 is offline Sky User Member
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      Re: Slow broadband speed

      omg i thought i was the only one with this problem. I live in Leicester City, and abtou 6weeks ago my SKY bb speed dropped from around 3megs to 0.60megs (download). I blamed it on xmas traffic. I rang up sky and reported the problem and they said my line is fine and should run at 4.5megs and to change the mircofilter etc.

      I called them today as still running very slow but still they tell me the same thing. Is this a Leicester problem? I have Sky BB Max since around August and its been running beautiful until abtou 6 weeks ago.


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    3. #12
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      Re: Slow broadband speed

      Oh here are my results on the thinkbroadband site test.

      Date 17/01/09 15:15:42
      Speed Down 495.64 Kbps ( 0.5 Mbps )
      Speed Up 263.22 Kbps ( 0.3 Mbps )
      Port 8095
      Server speedtest1.adslguide.org.uk


      And my sky router info shows as:
      Modem
      ADSL Firmware Version A2pB023c.d20e
      Modem Status Up
      DownStream Connection Speed 608
      UpStream Connection Speed 352
      VPI 0
      VCI 38

    4. #13
      IWasNotTheEnemy's Avatar
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      Re: Slow broadband speed

      post stats with attenuation/snr etc...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #14
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      Re: Slow broadband speed

      omg i thought i was the only one with this problem.
      You don't actually have the same problem. This thread is referring to the download speed being very low in relation to the sync speed. Your sync speed is very low so it is not the same. It would probably be better if you started your own thread, giving the info IANTE requested. It is more likely to receive replies.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
      sandip01's Avatar
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      Re: Slow broadband speed

      ok thanks

     

     
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