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    Lost sync this morning now speed cut to less lass half original

    This is a discussion on Lost sync this morning now speed cut to less lass half original within the Sky Broadband help forums, part of the Sky Broadband help and support category; hell all had a brief look round to see if i could find the ansewr myself but drawn a blank ...

    1. #1
      smashie's Avatar
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      Lost sync this morning now speed cut to less lass half original

      hell all had a brief look round to see if i could find the ansewr myself but drawn a blank so far so i wondered if one of you may be able to shed some light on my problem, this morning my router lost sync about 11 oclock, the orange light flashed for a bit and then turned green again, when i checked the router my line speed had been cut from around the 16mb mark down to 4mb.. admittedly i have been hammering my line lately but i thought the max package had no fup in place and no shaping..

      here are my stats

      ADSL Link Downstream Upstream
      Connection Speed 4470 kbps 442 kbps
      Line Attenuation 30 db 21.5 db
      Noise Margin 7 db 8 db

      anyone got a clue?

      thanks in advance


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    3. #2
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      Re: Lost sync this morning now speed cut to less lass half original

      Nothing to do with shaping or throttling.

      Your stats show that your router is syncing at the maximum it can for the line condition.

      If you were getting a higher sync before then that means your line has developed a fault and your low sync for the attenuation would support that. See the cabling and faceplate help forum for info on diagnosing and fixing line problems.

    4. #3
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      Re: Lost sync this morning now speed cut to less lass half original

      there was an open reach van outside the house earlier today also maybe that has something to do with it then ah well a long phone call awaits then


      thanks for your help

      smash

    5. #4
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      Re: Lost sync this morning now speed cut to less lass half original

      Bugger, just picked up the phone and i've got no dial tone, just static, incoming calls are getting through though..

      edit: just got off the phone (mobile), line is fubar so openreach guys are on a callout..
      Last edited by smashie; 17-11-08 at 02:51 PM.

     

     

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