This is a discussion on Slow Download within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Got onto Sky BB last Tuesday (MAX). Connected at DownStream Connection Speed 15323 kbps UpStream Connection Speed 764 kbps ...
- 23-09-06, 10:10 PM #1
Got onto Sky BB last Tuesday (MAX). Connected at
DownStream Connection Speed 15323 kbps
UpStream Connection Speed 764 kbps
All was good for about a day or two but now download speeds are about 10kbps (about ISDN speeds). It doesnt matter what I download or where it is coming from it is al slow slow slow.
Tried a speed check and got
Not good. Anyone else having real bad problems?
Uploading is fine though
- 23-09-06, 10:15 PM #2
Have you tried the optimiser in the speed test section? It has worked for some!
- 23-09-06, 10:20 PM #3
This is probably an obvious answer, but have you rebooted your router?
- 23-09-06, 11:43 PM #4
Hi - Router has been rebooted on several occasions.
Optimiser appears to be a .exe - is there a MAC version?
- 24-09-06, 01:46 AM #5
seen a few of these issues now, lets try the obvious first, you where getting high speeds but now very low?
are you wired or wireless?
if wired are you connecting with an extension or not through master socket.
if your on master socket, try changing the filte and posting the router stats here for us to take a look at.
ps. did u just turn router off and on or did you reset it with the small button on back.
- 24-09-06, 07:36 AM #6
Saturday night crawl.
Same as, last night it was unusable, could go off and make a cup of tea,
before pages opened.
Speed net / Broadband Max / Giganews / dslzoneuk, tried them all,
never got more then 200kb/s, tried The F2S test 8mb download,
never got higher then 18kb/s, and a estimate time of 20 mins..*gave up*
Normally get downloads of 12.2mb
ADSL Link Downstream Upstream
Connection Speed 15323 kbps 766 kbps
Line Attenuation 29.0 db 15.3 db
Noise Margin 9.8 db 11.7 db
Have ADSL Nation Master Socket, and using Ethernet cable.
I'm thinking it was probably down to contention, *God I hope not*
as it makes SKyBB a bad move
I even did a format of hard drive and a fresh install of WindowsXP, just in caseaudere est facere (To Dare is to Do)
- 24-09-06, 09:10 AM #7
I had a problem similar to this for a couple of days, the only difference was it was just web related dowloads and browsing affected. I could max out my connsection using a torrent, but any other web based downloading or browsing was like dial up!
It happened out of nowhere and two days later it went away out of nowhere! I wish I knew what caused it in case it happens again.
- 24-09-06, 10:39 AM #8
It does seem strange, looking at the stats posted here they are very similar to mine and I have not seen any great reduction in speeds though speeds do vary from time to time which is normal but never to the extent being reported in here, if rebooting never sorted it out then I guess its time to call SkyBB TS and see what they have to say about it all.Ray
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 24-09-06, 11:42 AM #9
@ Wheelie >> I guess its time to call SkyBB TS and see what they have to say about it all.
Let me see!. "Someone will call you back within 48hrs"audere est facere (To Dare is to Do)
- 24-09-06, 11:44 AM #10
could be an exchange issue, then ts could check that for you.