Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 9 of 9

    Bit off a problem

    This is a discussion on Bit off a problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; Right everything was fine last night night surfing,xbox live ect then got up this morning booted up the lappy and ...

    1. #1
      gagde's Avatar
      gagde is offline Sky User Member
      Exchange: Dimsdale
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Jan 2008
      Posts
      97
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Bit off a problem

      Right everything was fine last night night surfing,xbox live ect then got up this morning booted up the lappy and now nothing just getting connection local only also tried with the ethernet cable plugged in aswell and still the same local only and xbox live cant connect either.Just checked the router a netgear v2 and the orange light is showing any ideas folks as im lost what to try if your wondering how i am typing this it with the vm connection we still have for another month.


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Bit off a problem

      orange light means no IP so it's either an exchange issue or router has been suspended...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      gagde's Avatar
      gagde is offline Sky User Member
      Exchange: Dimsdale
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Jan 2008
      Posts
      97
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Bit off a problem

      Quote Originally Posted by IAmNotTheEnemy View Post
      orange light means no IP so it's either an exchange issue or router has been suspended...
      Well the routers only been on just over a fortnight so i dont know like i said everything was sweet last night even at about 3am this morning when i got the missus up for work as im on holiday this week.Wonder if a server status can be checked at my exchange.

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Bit off a problem

      tier 1 have access to the faults board - if it's not there CST will have to take a look...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      gagde's Avatar
      gagde is offline Sky User Member
      Exchange: Dimsdale
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Jan 2008
      Posts
      97
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Bit off a problem

      Quote Originally Posted by IAmNotTheEnemy View Post
      tier 1 have access to the faults board - if it's not there CST will have to take a look...
      Okay dude i will give them a ring.

    7. #6
      gagde's Avatar
      gagde is offline Sky User Member
      Exchange: Dimsdale
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Jan 2008
      Posts
      97
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Bit off a problem

      Fixed was an exchange issue.

    8. #7
      jid's Avatar
      jid
      jid is offline Sky User Member
      Exchange: Bridgend
      Broadband ISP: Tiscali
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Aug 2007
      Posts
      72
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Bit off a problem

      Good to hear you got it sorted
      Regards

      Jamie


      (Tiscali LLU 8meg ; Sync: 7872kbps ; Attenuation: 30dB)

    9. #8
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Bit off a problem

      nice one! see, Sky aren't too bad when you need easy stuff...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #9
      gagde's Avatar
      gagde is offline Sky User Member
      Exchange: Dimsdale
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Jan 2008
      Posts
      97
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Bit off a problem

      Spoke to soon gone off again i will moniter it like he suggested just keep reebooting every hour or so but he was vey helpfull vm just try to fob you off.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION