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    Broadband download speed half a meg

    This is a discussion on Broadband download speed half a meg within the Sky Broadband help forums, part of the Sky Broadband help and support category; ADSL Link Downstream Upstream Connection Speed 2048 kbps 384 kbps Line Attenuation 49.0 db 31.5 db Noise Margin 24.8 db ...

    1. #11
      jim23uk2003's Avatar
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      Re: Broadband download speed half a meg

      ADSL Link Downstream Upstream
      Connection Speed 2048 kbps 384 kbps
      Line Attenuation 49.0 db 31.5 db
      Noise Margin 24.8 db 14.0 db

      those stats are while im wireless


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    3. #12
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      Re: Broadband download speed half a meg

      Your capped at 2meg, are you definately on connect and not base? I'd say you can get another 4 meg outta that line, rather high noise margin though.

    4. #13
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      Re: Broadband download speed half a meg

      Quote Originally Posted by jim23uk2003 View Post
      ADSL Link Downstream Upstream
      Connection Speed 2048 kbps 384 kbps
      Line Attenuation 49.0 db 31.5 db
      Noise Margin 24.8 db 14.0 db

      those stats are while im wireless
      F.Y.I wireless doesn't make a difference to the STATS.

      Could you please tell us what package you bought? Those stat's indicate you have been put onto base.

    5. #14
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      Re: Broadband download speed half a meg

      Well looking at the it looks like a cap. Did you call Sky before this slow speed appeared? Its not because your on base or anything its just like they like to cap people at 2 meg.
      Before wasting money calling them, I would just check your wiring. Do a test at the test socket. Check out Sky User - Help & Support for Sky & Sky Broadband - How to test your Master Socket for instructions. Then post your stats back here. If you see an increase in speed then call sky. To get through to CST make sure you say that your router is connected to the test socket, no other phones and with a microfilter, direct with no extensions. Otherwise they will try and blame you for the problem.

    6. #15
      jim23uk2003's Avatar
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      Re: Broadband download speed half a meg

      i'm paying 10 pounds a month for max. The only other thing i can think is they've downgraded me coz im leaving at end of the month. But im still being charged for max. I tried to leave 4 months ago but they offered me free 16 meg broadband for 12 months and free skytalk anytime for free. I agreed but for the last 4 months they've continued to charge me 10 pounds for broadband. I eventually got sick of it and cancelled last week but im still being billed for another month. To be honest after this month, i'll never go with sky again
      Last edited by jim23uk2003; 25-10-08 at 12:02 AM.

    7. #16
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      Re: Broadband download speed half a meg

      With an SNR of 24 you should easily get about 5-6mb if not a bit more!
      Get CST to increase it!

     

     
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