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    Help!!! Just got connected and only 218kbps down speed...

    This is a discussion on Help!!! Just got connected and only 218kbps down speed... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all i am new here and i just got my sky broadband mid yesterday and i am so disappointed ...

    1. #1
      cnl88's Avatar
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      Help!!! Just got connected and only 218kbps down speed...

      Hi all i am new here and i just got my sky broadband mid yesterday and i am so disappointed with the poor speed i got. I was informed by Sky that i could get around 5.5 mbps but now what i am getting is way too low. Is there anything i can do ?

      Below is my stats with Master Socket:

      ADSL Link Downstream Upstream
      Connection Speed 5056 kbps 448 kbps
      Line Attenuation 51.0 db 29.5 db
      Noise Margin 6.3 db 20.0 db


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    3. #2
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      Re: Help!!! Just got connected and only 218kbps down speed...

      Your stats show you are getting 5mb, which isn't a million miles away from what you were told.




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    4. #3
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      Re: Help!!! Just got connected and only 218kbps down speed...

      mmm, methinks someones mixing their k's and m's up.


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      Re: Help!!! Just got connected and only 218kbps down speed...

      Connection Speed 5056 kbps 448 kbps
      Actually, are you on Connect?

      If so this can change over the first 10 days, at the end of 10 days, is pretty much what you should expect.

      Copy and paste the results from our speedtester here

      http://www.skyuser.co.uk/speedtester/

      Are you using wireless?
      Last edited by NewsreadeR; 22-10-08 at 01:44 AM.




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    6. #5
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      Re: Help!!! Just got connected and only 218kbps down speed...

      Hi NewsreadeR i am using an ethernet cable for the test and am sure that i am on Mid plan....


      Quote Originally Posted by dholdi View Post
      mmm, methinks someones mixing their k's and m's up.
      i din mix the k and m up!
      Last edited by NewsreadeR; 22-10-08 at 03:01 AM. Reason: fixed image url

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      Re: Help!!! Just got connected and only 218kbps down speed...

      The 448 shows me you are on connect. And so I would expect the speeds to change for 10 days. Saying that, your results are dire.

      Have a read of this and see if it helps at all?

      Optimising your Broadband Connection




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    8. #7
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      Re: Help!!! Just got connected and only 218kbps down speed...

      Is there a mac version for the optimizer????

      Thanks

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      Re: Help!!! Just got connected and only 218kbps down speed...

      Quote Originally Posted by cnl88 View Post
      i din mix the k and m up!
      your quite right, my apologies


    10. #9
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      Re: Help!!! Just got connected and only 218kbps down speed...

      Are you connecting wirelessly?

      By any chance do you have any other programs open that use the internet connection?

    11. #10
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      Re: Help!!! Just got connected and only 218kbps down speed...

      Quote Originally Posted by NewsreadeR View Post
      The 448 shows me you are on connect. And so I would expect the speeds to change for 10 days. Saying that, your results are dire.

      Have a read of this and see if it helps at all?

      Optimising your Broadband Connection
      You're right NewsreadeR!!! i just called Sky and they said i am on connect and apparently the lady from the sky support doesn't know a lot about broadband.... She just told me to try on the master socket and when i said i have already done that she just hold my line for 10 minutes and come back to me saying i m currently on the stabilization period. She asked me to call back after 10 days which means there is nothing i can do now. Sigh!

      Quote Originally Posted by krysis View Post
      Are you connecting wirelessly?

      By any chance do you have any other programs open that use the internet connection?
      I'm on the ethernet cable and i will try using my mate's pc to run the program. Cheers mate.

     

     
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