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    Im so close...whats with the slow speed!

    This is a discussion on Im so close...whats with the slow speed! within the Sky Broadband help forums, part of the Sky Broadband help and support category; no on the extension, have been all day other than when done the tests. its only started going like this ...

    1. #21
      sbrookes's Avatar
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      Re: Im so close...whats with the slow speed!

      no on the extension, have been all day other than when done the tests. its only started going like this since i spoke to sky lol!


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    3. #22
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      jid
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      Re: Im so close...whats with the slow speed!

      Could be to do with the extension, try it at the master.

      How long is the extension?
      Regards

      Jamie


      (Tiscali LLU 8meg ; Sync: 7872kbps ; Attenuation: 30dB)

    4. #23
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      Re: Im so close...whats with the slow speed!

      With your noise margin so high, either you have been capped or DLM is being run on your line. You will have to phone Sky again and get them to sort it out.

      If it is a plug in extension you are using these are very susceptible to interference. They can be OK for a while then suddenly go bad. Extensions which are hardwired into the socket, will normally perform the same except when something new is plugged into the circuit without a filter. The Master socket with an ADSL filtered faceplate is always the bet set up.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #24
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      Re: Im so close...whats with the slow speed!

      spoke to a very helpful 2nd tier person last night, he agreed i should be getting 16mb but had been capped at 6?? so he tried 16mb but it produced to many errors, so then pushed me down to 10 and again too many errors, so no im on just over 8 and my stats look like this:

      ADSL Link Downstream Upstream
      Connection Speed 8477 kbps 669 kbps
      Line Attenuation 18 db 10 db
      Noise Margin 12 db 8 db

      he said it simply might be a bad quaility line, im going to get a new line installed and get the adsl filtered face plate put on, he said there is no reason what so ever i shouldnt be getting 16mb.

    6. #25
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      Re: Im so close...whats with the slow speed!

      Were you still using the extension? If so plug into the Test socket and take your stats from there. If you noise margin shoots up, it is the extension that is causing the errors.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #26
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      Re: Im so close...whats with the slow speed!

      no, sorry that was through the test socket

    8. #27
      Isitme's Avatar
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      Re: Im so close...whats with the slow speed!

      That's a pity, it looks like your externel line is to blame for the problem.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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