Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 7 of 7

    Internet keeps 'pausing'

    This is a discussion on Internet keeps 'pausing' within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hope someone can advise us. Every now and again my internet browser 'pauses'. I'm able to scroll etc,but pages wont ...

    1. #1
      xpeterpx's Avatar
      xpeterpx is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Internet keeps 'pausing'

      Hope someone can advise us.
      Every now and again my internet browser 'pauses'.
      I'm able to scroll etc,but pages wont turn until it unpauses itself again(usually pauses for a few seconds at a time)..almost like its bottlenecking!

      Any ideas?

      Thanks as usual
      Peter
      Last edited by xpeterpx; 16-10-08 at 09:28 PM.


    2. Advertisement
    3. #2
      jid's Avatar
      jid
      jid is offline Sky User Member
      Exchange: Bridgend
      Broadband ISP: Tiscali
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Aug 2007
      Posts
      72
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Internet keeps 'pausing'

      Could you post your line stats.

      It sounds like the connection maybe dropping out? Any of the lights like the ADSL light start flashing on the router when you have these "pauses"?
      Regards

      Jamie


      (Tiscali LLU 8meg ; Sync: 7872kbps ; Attenuation: 30dB)

    4. #3
      xpeterpx's Avatar
      xpeterpx is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Internet keeps 'pausing'

      Hi Jamie

      Many thanks I've copied and pasted these...

      System Up Time 03:31:25
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 12156 16830 0 155 1542 03:30:34
      LAN 10M/100M 17055 12702 0 1568 181 03:31:22
      WLAN 11M/54M 331 0 0 3 0 03:31:15

      ADSL Link Downstream Upstream
      Connection Speed 8096 kbps 416 kbps
      Line Attenuation 21.0 db 14.5 db
      Noise Margin 10.1 db 13.0 db


      From the instructions in the sticky.Hope its the right info-and yes, seems the ADSL light does indeed flash when its pausing

      Thanks again for any advice on improvements to this.

      Pete
      Last edited by xpeterpx; 16-10-08 at 10:48 PM.

    5. #4
      jid's Avatar
      jid
      jid is offline Sky User Member
      Exchange: Bridgend
      Broadband ISP: Tiscali
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Aug 2007
      Posts
      72
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Internet keeps 'pausing'

      Well it seems that as the ADSL light flashes when your browser pauses you seem to be having Low SNR issues. As what is happening is that your connection is dropping out and then reconnecting during the period you are having that pause.

      However, you have a 21.5dB attenuation which a fairly short line and is syncing at what it shoud

      Now at about what time do the dropouts happen? And when they do you need to have a look at those stats if you can. SNR is all about noise and the higher it is the better for a stable line.

      In your case it seems it is dropping to low and then making the connection drop out. This could be being caused by Noise or a faulty filter or extension.

      Try from your Master Test Socket during the period of the drop outs to see if it makes any difference?
      Sky User - The unofficial support forum for everything Sky! How to test your Master Socket
      Regards

      Jamie


      (Tiscali LLU 8meg ; Sync: 7872kbps ; Attenuation: 30dB)

    6. #5
      xpeterpx's Avatar
      xpeterpx is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Internet keeps 'pausing'

      Many thanks Jamie-I'll try as suggested and report back.

    7. #6
      jid's Avatar
      jid
      jid is offline Sky User Member
      Exchange: Bridgend
      Broadband ISP: Tiscali
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Aug 2007
      Posts
      72
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Internet keeps 'pausing'

      Ok

      I await to hear back from you about that
      Regards

      Jamie


      (Tiscali LLU 8meg ; Sync: 7872kbps ; Attenuation: 30dB)

    8. #7
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Internet keeps 'pausing'

      Are you wired or wireless? You may be experiencing interference.

      Have a look in the router log and see what is recorded there. Post it here if you do not understand it.

      Also try a different browser, Firefox 3 or Google Chrome are both faster than IE.

      You might also want to consider using OpenDNS Servers Many find that they are faster and more dependable than the Sky ones.

      Finally use TCPOptimiser from the link below to optimise your PCs settings.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION