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    Connection speed drop - from 8mb to 3mb

    This is a discussion on Connection speed drop - from 8mb to 3mb within the Sky Broadband help forums, part of the Sky Broadband help and support category; We used to get around 800kbps for around 9 months, and suddenly its gone down to around 370kbps. Does anyone ...

    1. #1
      wilmore's Avatar
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      Unhappy Connection speed drop - from 8mb to 3mb

      We used to get around 800kbps for around 9 months, and suddenly its gone down to around 370kbps. Does anyone know why?

      We pay the extra 10 a month for unlimited upto 16mb.

      Thanks for any help.


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    3. #2
      PaulSky's Avatar
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      Re: Connection speed drop - from 8mb to 3mb

      Can you post your router stats? We can't really say what the issue is without seeing them.

    4. #3
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      Re: Connection speed drop - from 8mb to 3mb

      Quote Originally Posted by PaulSky View Post
      Can you post your router stats? We can't really say what the issue is without seeing them.
      Yeah how do i get these?

    5. #4
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      Re: Connection speed drop - from 8mb to 3mb

      Type 192.168.0.1 in address bar of your browser and hit ok

      Username: admin
      Password: sky

      Should be a link called "statistics".


    6. #5
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      Re: Connection speed drop - from 8mb to 3mb

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: FAST, Upstream rate = 714 Kbps, Downstream rate = 4094 Kbps
      Link Power State: L0
      Mode: ADSL2
      Channel: Fast
      Trellis: U:ON /D:ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.9 6.5
      Attn(dB): 50.5 31.3
      Pwr(dBm): 1.2 12.8
      Max(Kbps): 5524 812
      Rate (Kbps): 4094 714
      G.dmt framing
      K: 21(0) 23
      R: 8 16
      S: 1 8
      D: 128 8
      ADSL2 framing
      MSGc: 60 66
      B: 20 22
      M: 1 8
      T: 6 1
      R: 8 16
      S: 0.1628 7.8817
      L: 1425 203
      D: 384 8
      Counters
      SF: 41221091 39082372
      SFErr: 3311 1915
      RS: 3438650346 1843518
      RSCorr: 84262301 3301
      RSUnCorr: 12785 0

      HEC: 1007 5033
      OCD: 7 0
      LCD: 0 0
      Total Cells: 2121519520 1119683936
      Data Cells: 262304524 44815771
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 1060 559
      SES: 6 4
      UAS: 15 28
      AS: 664397

      INP: 8.62 2.52
      PER: 16.11 17.73
      delay: 15.62 15.76
      OR: 32.75 32.48

      Bitswap: 38736 11256

      Total time = 1 days 16 hours 33 min 43 sec
      SF = 41221091
      CRC = 3311
      LOS = 0
      LOF = 0
      ES = 1060
      Latest 1 day time = 16 hours 33 min 43 sec
      SF = 3699139
      CRC = 9
      LOS = 0
      LOF = 0
      ES = 6
      Latest 15 minutes time = 3 min 43 sec
      SF = 13877
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 55819
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5360466
      CRC = 284
      LOS = 0
      LOF = 0
      ES = 154
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55820
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 2
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55819
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 55820
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0


      Is this what i needed?

    7. #6
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      Re: Connection speed drop - from 8mb to 3mb

      with an attenuation of 50 there's no WAY you ever had 8Mbps...you using an extentnion?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
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      Re: Connection speed drop - from 8mb to 3mb

      Quote Originally Posted by IAmNotTheEnemy View Post
      with an attenuation of 50 there's no WAY you ever had 8Mbps...you using an extentnion?
      we used to get a speed of around 750kbps, and somtimes went upto 800kbps. Were not using an extension.

    9. #8
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      Re: Connection speed drop - from 8mb to 3mb

      Could run a Speedtest on Speedtest.net - The Global Broadband Speed Test and post the IMG code you see after the test?

      This will give us some idea of the speeds you are seeing.
      Regards

      Jamie


      (Tiscali LLU 8meg ; Sync: 7872kbps ; Attenuation: 30dB)

    10. #9
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      Re: Connection speed drop - from 8mb to 3mb


    11. #10
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      Re: Connection speed drop - from 8mb to 3mb

      That looks about right for you Sync and as others have said you wouldn't have 8000kbps (8meg) on your Attenuation as your line is too long.

      However I would have thought you would be able to sync around the 5000kbps mark on ADSL2+, but you seem to be on ADSL2? Could you check that in the stats to make sure it doesn't say ADSL2+?
      Regards

      Jamie


      (Tiscali LLU 8meg ; Sync: 7872kbps ; Attenuation: 30dB)

     

     
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