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    Max delay question

    This is a discussion on Max delay question within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi ive thought id get my max delays lowed soon but heard that some people lose abit of sync speed ...

    1. #1
      glennlavender's Avatar
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      Max delay question

      Hi ive thought id get my max delays lowed soon but heard that some people lose abit of sync speed im just wondering how much i would lose if lowering it to 0 or 8. Or does it depend on how much errors you line will pick up with the lower delay.

      Any help will be great thanks.

      CMD PING TEST - 35 ms to bbc.co.uk
      37 ms to jambo.co.uk

      ADSL Link Downstream Upstream
      Connection Speed 16380 kbps 760 kbps
      Line Attenuation 31 db 6.5 db
      Noise Margin 8 db 19 db

      speed to test ping.



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    3. #2
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      Re: Max delay question

      If anything there would be a slight sync increase with lower delays/depth. Sometimes agents will manually reduce sync to allow for the impact on the connection - maybe that's what you're thinking of?

      The problem is that interleaving is there for a purpose. On anything other than an excellent line (low attenuation, good noise margin) you risk reduced throughput due to increased errors and possibly an unstable connection. The only way to find out if it would be OK on your line would be to try.
      Last edited by Saturday; 16-10-08 at 10:45 AM.

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      Re: Max delay question

      Anything is worth a try. getting through to CST will sort this out for you also they may take a look at the stability of the line for you also once the delays have gone one.

      Give them a call is the best bet on this one rather than use the form, as you can ask them to check stabilty once the delays have be applied.

    5. #4
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      Re: Max delay question

      omg, if you lost 1 meg that would cripple your connection


    6. #5
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      Re: Max delay question

      Quote Originally Posted by dholdi View Post
      omg, if you lost 1 meg that would cripple your connection
      lol i wont be bothered about that lol i was happy with 14mb before the evil DLM which droped my speed to 6 mb lol getting my line sorted out to support 16 mb was great considering CST said i could not get that ever and all it took was the swap from a sagem router to a netgear :S lol. well im going to phone up tommorow morning to get it all sorted. how long does the form usaul take? just in case ill use that now.

      thanks for your posts and the info ill try it out.

    7. #6
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      Re: Max delay question

      It has been suggested recently that using the kana form may not be the best way of having your max delays reduced. Iamnottheenemy recommends phoning as using the form could result in someone who, how can I put this, doesnt understand the correct procedures could result in you ending up with an auto regrade which will reduce your sync.
      Its in this thread - http://www.skyuser.co.uk/forum/sky-u...tml#post172703


    8. #7
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      Re: Max delay question

      Yes i know it was mensioned but i was going was saying i might use the form now and asking how long it took via the form, i will how ever phone as most of the time i realy do get a good service from phoning.

      Thanks again for your help ill have read of that thread now

    9. #8
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      Re: Max delay question

      Looking at the differences between the attenuation on the u/s and d/s looks like there could possibly be a little bit of a problem with a physical setup.

      Are you by any chance using an extension cable or not connected to the mastersocket?
      If your d/s SNR was higher then I don't think you would loose any sync speed

      You seem to be very close to the exchange i'm guessing in and around 500m your downstream attenuation is very high compared to the up.
      I could be wrong though - Anyone else think this could be too?

      Have a word with CST they will be able to see a wee bit more than we can. You may be lucky and not lose any sync but if setup etc is ok, you might loose about a mb or 2 with such a low SNR on your d/s.

    10. #9
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      Re: Max delay question

      I thought that about my upload SNR and att but im accualy jsut under 2 mile away from my exchange lol and no extensions just straight in to an adsl socket which i replaced instead of the master as i got worse results with the master and test :S lol i was suprised i could get that result this far away tbh but i do lol so lucky realy.

      Still hav'nt phoned yet like been very busy give them a ring today i think.
      Last edited by glennlavender; 18-10-08 at 01:07 PM.

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      Re: Max delay question

      The number is 08442 410415.

     

     

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