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    Getting speed increased

    This is a discussion on Getting speed increased within the Sky Broadband help forums, part of the Sky Broadband help and support category; I used to get a sync speed of 16mbit, and get a 14mbit download speed, but then after that DLM ...

    1. #1
      LooieENG's Avatar
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      Getting speed increased

      I used to get a sync speed of 16mbit, and get a 14mbit download speed, but then after that DLM stuff, it went down to 14mbit sync and I get 11mbit. Anyway, I never worried about it because I thought it would go back up when they finished but it hasn't, and my connection is a lot more unstable than before. Which number do I ring (preferably free) and who exactly do I need to speak to for them to change it back (if they can)?

      Thanks


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    3. #2
      briancst1's Avatar
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      Re: Getting speed increased

      you call 08442 41 41 41 if you have sky talk it is free and ask the tier 1 you need to go to cst to have the speed reset on you line ok

    4. #3
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      googleme is offline Sky User Beta tester
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      Re: Getting speed increased

      Could you kana form rather than phoning, see linky below

    5. #4
      LooieENG's Avatar
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      Re: Getting speed increased

      Okay, I'm trying the Kana form and I'll ring that number if it doesn't work. Thank you both

     

     

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