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    Downgraded without explanation

    This is a discussion on Downgraded without explanation within the Sky Broadband help forums, part of the Sky Broadband help and support category; Router Statistics System Up Time: 14:30:11 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN PPPoA 15318 ...

    1. #11
      jeyser66's Avatar
      jeyser66 is offline Sky User Member
      Exchange: 01344
      Broadband ISP: Max
      Router: Sagem F@ST 2504
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      Re: Downgraded without explanation

      Router Statistics

      System Up Time: 14:30:11
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 15318 23919 0 569 387 0:21:39
      LAN 263 0 0 0 0 14:30:11
      WLAN 122568 93684 0 431 625 14:29:46
      ADSL Link Downstream Upstream
      Connection Speed 15293 kbps 412 kbps
      Line Attenuation 21.5 db 9.9 db
      Noise Margin 13.1 db 24.5 db


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    3. #12
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Downgraded without explanation

      Unfortunately BT's attitude to other ISPs and Sky in particular, leave a lot to be desired.

      I notice your upload speed is a bit low for your connection, Sky CS may have missed this when the re-configured your line. It may pay to give them a call and ask if they can improve it, you should have about 764/8kbps.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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