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    Speed drop since disconnect

    This is a discussion on Speed drop since disconnect within the Sky Broadband help forums, part of the Sky Broadband help and support category; I recently had to disconnect my router and since i have my sync rate has dropped from 8000 ish kbps ...

    1. #1
      Gawfie's Avatar
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      Speed drop since disconnect

      I recently had to disconnect my router and since i have my sync rate has dropped from 8000 ish kbps to 6496kbps. I tried disconnecting again to see if it goes back up but it hasn't. A while ago my connection was always around what it is now but one night it jumped up to the full 8mb and was stable since then. Is there anyway to get it back up to what it was without phoning up and spending ages on the phone?
      Also, i'm considering upgrading to max is it worth it?

      ADSL Link Downstream Upstream
      Connection Speed 6496 kbps 416 kbps
      Line Attenuation 41.0 db 27.0 db
      Noise Margin 7.3 db 14.0 db


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    3. #2
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      Re: Speed drop since disconnect

      With those stats I would stay as you are, you won't get any higher speeds.

      Have you tried connecting the router to the test socket?

      If you do another router reset around miday you may sync at a better speed as the stats usually improve during the day and drop in the evening. But I would try at the test socket to see what's the best stats you can get.

    4. #3
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      Re: Speed drop since disconnect

      Thats the thing i'm sure it synced at the full 8 a while ago. Also, i don't think i have a test socket as my phone socket is quite an old one, i've looked behind it before and nothing else is there.

      Is there no point in considering an upgrade to max either?

    5. #4
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      Re: Speed drop since disconnect

      By the looks of it you wouldn't get much more speed out of your line.
      If you have had 8Mb before and it's dropped then it's probably because you have maxed the line and it's just not able to cope with the higher speeds anymore.

      If I can ask, are you using an extension cable or a double adapter before the Microfilter on your setup or have a socket in the house that is being used and not microfiltered? If you have one of these it could be causing the problem.

      If you want to go for the max, you can. You will still get the same speed but at least you will have unlimited downloads etc..

      Up to yourself. If you want ask BT to fit you a Testsocket of give you a new mastersocket... but that can cost...

    6. #5
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      Re: Speed drop since disconnect

      Yeah i use an extension running upsatirs as we only have one phonesocket. I'm not unhappy enough to start messing with that. 6mb sync rate will do for now.

    7. #6
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      Re: Speed drop since disconnect

      Could just run an ethernet cable instead of the phone extension, you can run 100m of ethernet without issues but as you can see even a short telephone extension can cause you problems.

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      Re: Speed drop since disconnect

      If you are using a plug in extension, try giving the plug a small squirt of WD40 and sliding it in and out of the socket a few times. If you don't have WD slide it in and out a few times anyway. There could be a small amount of corrosion stopping the full contact. As has been mentioned, phone extensions, especially the plug-in flat wire type are not good for broadband.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
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      Re: Speed drop since disconnect

      I just had a similar thing happen to me. We had a very brief power cut and when I logged back into my router afterwards my connection has gone from:

      ADSL Link Downstream Upstream
      Connection Speed 9184 kbps 768 kbps
      Line Attenuation 29.0 db 17.5 db
      Noise Margin 7.4 db 13.0 db

      to

      ADSL Link Downstream Upstream
      Connection Speed 9120 kbps 768 kbps
      Line Attenuation 29.0 db 17.0 db
      Noise Margin 7.4 db 14.0 db


      Its not a great loss I know, but would a reset around midday possibly help...or now that DLM is supposed to be kicking in for everyone from October could it just make matters worse?

    10. #9
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      Re: Speed drop since disconnect

      No 64kbps is not a lot If you are worried Re-sync in the morning when noise is likely to be at it's lowest.

    11. #10
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      Re: Speed drop since disconnect

      Well you know what they say...every little helps

      Has there been any word on DLM by the way? i.e has it begun?

      Cheers Brian

     

     
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