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    Downstream Keeps getting lower & lower..

    This is a discussion on Downstream Keeps getting lower & lower.. within the Sky Broadband help forums, part of the Sky Broadband help and support category; An Update for all: Hi, after many weeks speaking to Sky BB help, i haven't had much luck with my ...

    1. #21
      danj_uk's Avatar
      danj_uk is offline Sky User Member
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      Re: Downstream Keeps getting lower & lower..

      An Update for all:

      Hi, after many weeks speaking to Sky BB help, i haven't had much luck with my line speed.

      I had spoken to 2 engineers who stated that a BT engineer would check the line to see if my line had a problem.

      It turned out that those Sky BB engineers were telling porkies, and no such engineer was booked. After speaking to many people one lunchtime last week, i was told that my line was stable and there will not be any BT engineers booked to check my line.Blah Blah sorry thats all we can do.

      Even though i had pointed out that my line was fast for the first few months when i joined Sky BB.

      I am running out of ideas with what to do, and starting to think about joining another provider who can deal with my BT line and ADSL.

      For a start i am going to change back to free adsl from sky as i am not even getting 1mb no point in me paying for anything more.

      Does anyone have an other ideas? Or should i just put up with that i have? Any advice or opinions are welcome.

      Cheers

      Dan


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    3. #22
      googleme's Avatar
      googleme is offline Sky User Beta tester
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      Re: Downstream Keeps getting lower & lower..

      What has been said, which engineers? Have they uncapped you? Did you get through to CST?

      You need to get through to CST to uncap you.

    4. #23
      danj_uk's Avatar
      danj_uk is offline Sky User Member
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      Re: Downstream Keeps getting lower & lower..

      Hi Sorry for delay, work has taken over my life at mo...

      The CST stated that they will not send a BT engineer out to check my line, they have already uncapped my line, and the max it will go to now is 1MB...

      Maybe its the best i will ever get from my line now....

    5. #24
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      googleme is offline Sky User Beta tester
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      Re: Downstream Keeps getting lower & lower..

      Could you post your stats again since they have uncapped you?

     

     
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