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    48kbps upload and 53kbps download

    This is a discussion on 48kbps upload and 53kbps download within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have just connected via a belkin wireless adapter "G". Everything seemed to go ok until i did a speed ...

    1. #1
      Wolvo girl's Avatar
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      48kbps upload and 53kbps download

      I have just connected via a belkin wireless adapter "G". Everything seemed to go ok until i did a speed test and came up with the above. I have now managed to stabalise the connection as it seemed to keep dropping out (followed info on another thread and downloaded TCPO optimiser and changed the channel on the router etc). Am I still missing something or are these speeds rubbish. Cant remember what I had with the ethernet cable connected but it didn't seem this slow. Have sky base and w2000. Thanks for any help. Di.


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    3. #2
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      Re: 48kbps upload and 53kbps download

      Hey Di!
      You are connecting wirelessly and this will always be slower than using a wired connection but I don't think it should bring up results like that.

      Just a Few questions:
      1. How far are you from the router? It may sound silly but if you are too close you might not pick the router up properly and can cause an intermittent/ slow connection.

      2. Did you run a speed test with the Ethernet cable connected? If not try it.

      3. Where is your router situated? Near any cordless phone bases, Tv's, Etc...?

      4. How many different channels have you tried? (01, 06, 11 are the ones Sky recommend).


      Hopefully we can get this sorted for you.

    4. #3
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      Re: 48kbps upload and 53kbps download

      I stopped using my wireless connection, because it is so much slower.
      -Danny Ross

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      Re: 48kbps upload and 53kbps download

      You may want to check what speed the router is synch'ed to as well, if the router is syching low then the wireless performance will make the speed seem even worse.

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      Re: 48kbps upload and 53kbps download

      Hi Krysis - I am about 11 feet from the router, which is next to my telephone socket and cordless phone, i did try turning off the cordless phone at the socket to see if it made a difference but it didn't. I never did a speed test with the ethernet cable as it always ran fairly fast so never felt the need. I have tried channel 6 and 12 at the momemnt and also tried rebooting the software. Not sure about how to check what apeed the router is synch'ed to. Di.

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      Re: 48kbps upload and 53kbps download

      You may need to try each channel in order, sometimes 1 and 13 are good channels to try first of all.

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      Re: 48kbps upload and 53kbps download

      Hm.. What about your wireless signal strength? Whats that like?

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      Re: 48kbps upload and 53kbps download

      The signal strength is on 5 (full). on my router it says:

      DownStream Connection Speed 64 kbps
      UpStream Connection Speed 64 kbps

      Is this correct?

      Di

    10. #9
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      Re: 48kbps upload and 53kbps download

      You need to double check your connection to your line then call Sky tech support. Your router is synched at an incredibly low speed. Get the router onto the main socket via the short adsl lead supplied by sky and a new filter if possible, see if the down and upstream change, if they do not change you need to call sky tech up.

    11. #10
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      Re: 48kbps upload and 53kbps download

      If these are the Stats from the Test socket, it looks like the test signal. You do not appear to be officially connected. Phone Sky, hope you get Paul, he will sort it out or pass you to CST. If you get someone else, just try to get through to CST and they will fix it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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