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    Are sky now throttling connect?

    This is a discussion on Are sky now throttling connect? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'll try my normal router tomorrow again, see if its still enforced. I only signed upto Sky (5 connect) as ...

    1. #51
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      Re: Are sky now throttling connect?

      I'll try my normal router tomorrow again, see if its still enforced.

      I only signed upto Sky (5 connect) as i was told i could have 16mb within 6months. Seemed they pulled out of my exchange.

      Not really my fault i go over 40gig, i would pay extra if they let me
      BT Infinity


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    3. #52
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      Re: Are sky now throttling connect?

      well, it IS your fault as it's what you signed up for so have some restraint!! lol!!
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    4. #53
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      Re: Are sky now throttling connect?

      I posted this extract from the T&Cs in another thread and it received little comment. As I said I did not notice it before. It seems that Sky have the right to throttle. I believe they have slipped up by mentioning Connect in the second Para, I think this is meant to refer to LLU as there would not be much point in repeating it if it referred to Connect.

      SKY BROADBAND CONNECT TRAFFIC MANAGEMENT POLICY
      In addition to the monthly Usage Cap, this Traffic Management Policy applies to you if you take Sky Broadband Connect.
      Excessive use during peak time
      We will monitor your Sky Broadband usage during peak times from 5pm to 12am each day. This is when the majority of customers use the network and when speeds could be affected by the excessive usage of a minority. If we consider that your usage is excessive during peak times we may slow down your connection for the rest of the day so that it has less affect on others. Only a very small number of customers will be affected by this (less than 2%). If you are affected, we will only slow down the speed you can get during peak times for applications which use a lot of bandwidth (for example, streaming, peer-to-peer and newsgroups) and which have a negative affect on other customers. You will still be able to use Sky Broadband to do other things normally such as browsing, email, instant messaging and VOIP. There are no restrictions in place outside of peak times.
      Traffic management of our Network
      To ensure we provide a sustainable quality broadband service to our customers, we continuously monitor and efficiently manage the Sky Network as a whole. To do this, during peak times (from 5pm to 12am each day), we may slow down the speed that all Sky Broadband Connect customers can get on certain applications which we consider use up a lot of bandwidth (for example peer-to-peer and newsgroups) and which have a negative affect on other customers There are no restrictions in place for applications such as browsing, email, streaming, instant messaging and VOIP during peak times. We do not put restrictions on our network outside of peak times.

      TomD


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    5. #54
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      Re: Are sky now throttling connect?

      Both are now functioning normally. I'd love to know the sort of limits Sky have in place (daily or by the hour or whatever).

      Somedays i don't download over 200/300meg, others id maybe hit 5gig. Be nice to work out how to even it all out nicely and keep everyone happy
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    6. #55
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      Re: Are sky now throttling connect?

      It would appear, that this is true, Bucklez.

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    7. #56
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      Re: Are sky now throttling connect?

      Yeap as i suspected.

      Also seems they now have started doing it via Telephone number? Well one of my routers (downloaded 5gig 2day), is capped to 300k, this one is very slow too, speedtests show erratic speeds between 200-1000k
      BT Infinity

    8. #57
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      Re: Are sky now throttling connect?

      ^^^^^^^^
      You could try scheduling your downloads outside the 'peak period'

      TomD


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      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #58
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      Re: Are sky now throttling connect?

      Around 3gig of that was done overnight.

      Do you think anyone could get more specific information on the throttling figure? as it seems to be daily and not just after you go over 40gb
      BT Infinity

    10. #59
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      Re: Are sky now throttling connect?

      As above:

      Excessive use during peak time
      We will monitor your Sky Broadband usage during peak times from 5pm to 12am each day. This is when the majority of customers use the network and when speeds could be affected by the excessive usage of a minority. If we consider that your usage is excessive during peak times we may slow down your connection for the rest of the day so that it has less affect on others. Only a very small number of customers will be affected by this (less than 2%). If you are affected, we will only slow down the speed you can get during peak times for applications which use a lot of bandwidth (for example, streaming, peer-to-peer and newsgroups) and which have a negative affect on other customers. You will still be able to use Sky Broadband to do other things normally such as browsing, email, instant messaging and VOIP. There are no restrictions in place outside of peak times.




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    11. #60
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      Re: Are sky now throttling connect?

      Reading that, I would assume if you did:

      40gb divided by 31 (days) = 1.290gb per day

      Anything over that figure a day, between 5pm to 12am could be construed as excessive.




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