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    A little bit of advice needed

    This is a discussion on A little bit of advice needed within the Sky Broadband help forums, part of the Sky Broadband help and support category; hello all im new here but will make this brief I had my sky broadband activated on wed 10/09/08 on ...

    1. #1
      Mess2001's Avatar
      Mess2001 is offline Sky User Member
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      A little bit of advice needed

      hello all im new here but will make this brief
      I had my sky broadband activated on wed 10/09/08 on my recently connected bt line ( was on cable before )

      It all works but im gettin awful speeds at the moment, ive been told that bt are testing the line and it will take about 10 days before i will get proper speeds


      a few of my stats are

      connection speed 288 kbps DOWN & UP
      line attenuation 6db DOWN and 2db UP
      noise margin 31db DOWN and 26db UP

      im also connected to the test socket in my main box

      anyone that can confirm that my speeds will increase or any help would be very grateful thanks


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: A little bit of advice needed

      you're on Home/Office 250 as opposed to ADSLMax - you need to call Sky and get CST to regrade the line...BT playing games again
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Mess2001's Avatar
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      Re: A little bit of advice needed

      i have been on the phone to sky and they told me to wait till saturday which i will do then i will ask them to get CST to regrade the line

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: A little bit of advice needed

      IF you can blag your way there tonight they'll regrade it tonight and hopefully be done by Saturday...good luck though, tier 1 can be quite stubborn regarding the 10-day training period
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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