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    Can anyone get on...

    This is a discussion on Can anyone get on... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Creative | United Kingdom | Welcome Been trying for two days and getting no where....

    1. #1
      NewsreadeR's Avatar
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      Can anyone get on...

      Creative | United Kingdom | Welcome

      Been trying for two days and getting no where.




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    3. #2
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      Re: Can anyone get on...

      no luck either, can get to the main site but when you try to go to the UK pages it just hangs...
      -------------------------------------------



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    4. #3
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      Re: Can anyone get on...

      I get a lovely picture of a Creative Xen which I'm reliably informed is the sound of perfection. I have my doubts about this assertion...
      IQ album "Dark Matter" artwork reproduced with permission. See www.gep.co.uk/iq for more information.

    5. #4
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      Re: Can anyone get on...

      Looks like it's a Sky routing problem. Works fine with another ISP or with Sky via a proxy.

    6. #5
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      Re: Can anyone get on...

      Odd - I'm not proxying (and, of course, I am on Sky BB!). However... I am using OpenDNS, so maybe a DNS issue?
      IQ album "Dark Matter" artwork reproduced with permission. See www.gep.co.uk/iq for more information.

    7. #6
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      Re: Can anyone get on...

      No, I'm using OpenDNS but can't get to the site on Sky without a proxy.

      Edit: Could be an OpenDNS problem

      Pinging www.uk.europe.creative.com/welcome.asp [208.69.34.132] with 32 bytes of
      data:

      Reply from 208.69.34.132: bytes=32 time=27ms TTL=57
      Reply from 208.69.34.132: bytes=32 time=25ms TTL=57
      Reply from 208.69.34.132: bytes=32 time=25ms TTL=57
      Reply from 208.69.34.132: bytes=32 time=26ms TTL=57

      Tracing route to www.uk.europe.creative.com/welcome.asp [208.69.34.132]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms 192.168.0.1
      2 26 ms 26 ms 26 ms cr0.sdhywrd.uk.easynet.net [82.108.11.86]
      3 23 ms 22 ms 23 ms 82.111.104.177
      4 26 ms 26 ms 26 ms be2.er10.txlon.ov.easynet.net [195.66.226.43]
      5 27 ms 26 ms 26 ms 195.66.226.185
      6 27 ms 26 ms 26 ms vl3493.mpd01.lon01.atlas.cogentco.com [130.117.2
      .17]
      7 26 ms 27 ms 26 ms opendns.demarc.cogentco.com [149.6.146.158]
      8 28 ms 27 ms 26 ms hit-nxdomain.opendns.com [208.69.34.132]

      Trace complete.
      Last edited by Saturday; 05-09-08 at 01:11 AM.

    8. #7
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      Re: Can anyone get on...

      I am on Sky's DNS




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    9. #8
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      Re: Can anyone get on...

      Can you get there using this for example.

    10. #9
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      Re: Can anyone get on...

      Yes

      But as soon as Support is clicked - blank page.




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    11. #10
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      Re: Can anyone get on...

      Just tried it and same for me - this one works OK though.

     

     
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