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    Can download/MSN but can't browse??

    This is a discussion on Can download/MSN but can't browse?? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm the only one connected and im connected via ethernet cable. Hope this helps....

    1. #11
      Impulsed's Avatar
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      Re: Can download/MSN but can't browse??

      I'm the only one connected and im connected via ethernet cable.

      Hope this helps.


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    3. #12
      Isitme's Avatar
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      Re: Can download/MSN but can't browse??

      What does netstat report? You may have malware hogging your connection. Any chance of trying another machine on the connection?

      Can you do a speed test at Sky User - Unofficial Help and Support for Sky Broadband and everything Sky! - Broadband Packages

      See what that reports.

      (Sorry I have to go out now and will not be back on till tomorrow. Maybe someone else can make some suggestions.)

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
      Impulsed's Avatar
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      Re: Can download/MSN but can't browse??

      The speed test has gave me varied results,

      varying from 950 to 1500 download speed

      as for the netstat thing, i followed your instructions however when i put the command in nothing happend?

      Don't be daft, you have no obligation to help me and I greatly appreciate you taking time to try and help me.

      Cheers

    5. #14
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      Re: Can download/MSN but can't browse??

      try opening a cmd prompt and typing
      netstat /a
      (space between netstat and /)
      and press enter.

    6. #15
      Impulsed's Avatar
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      Re: Can download/MSN but can't browse??

      Microsoft Windows [Version 6.0.6001]
      Copyright (c) 2006 Microsoft Corporation. All rights reserved.

      C:\Users\CHRIS PICKEN>netstat /a

      Active Connections

      Proto Local Address Foreign Address State
      TCP 0.0.0.0:135 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:445 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:2869 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:5357 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:8008 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:40653 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:48660 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49152 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49153 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49154 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49155 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49158 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49159 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:5354 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:6880 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:10110 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:27015 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:27015 CHRISPICKEN-PC:49160 ESTABLISHED
      TCP 127.0.0.1:45100 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:49160 CHRISPICKEN-PC:27015 ESTABLISHED
      TCP 127.0.0.1:49211 CHRISPICKEN-PC:49212 ESTABLISHED
      TCP 127.0.0.1:49212 CHRISPICKEN-PC:49211 ESTABLISHED
      TCP 127.0.0.1:49213 CHRISPICKEN-PC:49214 ESTABLISHED
      TCP 127.0.0.1:49214 CHRISPICKEN-PC:49213 ESTABLISHED
      TCP 127.0.0.1:49215 CHRISPICKEN-PC:49216 ESTABLISHED
      TCP 127.0.0.1:49216 CHRISPICKEN-PC:49215 ESTABLISHED
      TCP 127.0.0.1:49305 CHRISPICKEN-PC:49306 ESTABLISHED
      TCP 127.0.0.1:49306 CHRISPICKEN-PC:49305 ESTABLISHED
      TCP 127.0.0.1:49307 CHRISPICKEN-PC:49308 ESTABLISHED
      TCP 127.0.0.1:49308 CHRISPICKEN-PC:49307 ESTABLISHED
      TCP 192.168.0.2:139 CHRISPICKEN-PC:0 LISTENING
      TCP 192.168.0.2:40653 dyn-170-251-173:1338 ESTABLISHED
      TCP 192.168.0.2:40653 ip24-255-139-88:3704 ESTABLISHED
      TCP 192.168.0.2:40653 adsl-065-013-142-094:33060 TIME_WAIT
      TCP 192.168.0.2:40653 adsl-065-013-142-094:33156 TIME_WAIT
      TCP 192.168.0.2:40653 adsl-065-013-172-252:50460 ESTABLISHED
      TCP 192.168.0.2:40653 c-69-251-142-246:2082 ESTABLISHED
      TCP 192.168.0.2:40653 pool-71-120-178-139:50264 ESTABLISHED
      TCP 192.168.0.2:40653 CPE-75-81-11-163:2419 ESTABLISHED
      TCP 192.168.0.2:40653 76-216-157-10:4413 ESTABLISHED
      TCP 192.168.0.2:40653 78.84.80.234:1171 ESTABLISHED
      TCP 192.168.0.2:40653 p548A7BE5:61324 ESTABLISHED
      TCP 192.168.0.2:40653 cpc1-leic6-0-0-cust766:2451 ESTABLISHED
      TCP 192.168.0.2:40653 89.122.129.41:56596 ESTABLISHED
      TCP 192.168.0.2:40653 192.168.0.1:49303 TIME_WAIT
      TCP 192.168.0.2:40653 202.4.210.150:27190 ESTABLISHED
      TCP 192.168.0.2:40653 208-104-88-205:12617 ESTABLISHED
      TCP 192.168.0.2:49157 by1msg5146415:msnp ESTABLISHED
      TCP 192.168.0.2:49241 h-67-101-146-213:47441 ESTABLISHED
      TCP 192.168.0.2:49242 cpe-024-088-104-153:62252 ESTABLISHED
      TCP 192.168.0.2:49244 pool-71-113-66-168:45652 ESTABLISHED
      TCP 192.168.0.2:49253 adsl-75-4-21-187:4650 ESTABLISHED
      TCP 192.168.0.2:49254 S01060013d3ff1062:51337 ESTABLISHED
      TCP 192.168.0.2:49255 180:http ESTABLISHED
      TCP 192.168.0.2:49261 cpe-24-33-135-68:40349 ESTABLISHED
      TCP 192.168.0.2:49263 5aca7527:11605 ESTABLISHED
      TCP 192.168.0.2:49269 adsl-065-013-142-094:6881 ESTABLISHED
      TCP 192.168.0.2:49272 wsip-70-184-159-218:38894 ESTABLISHED
      TCP 192.168.0.2:49276 76.29.53.240:26437 ESTABLISHED
      TCP 192.168.0.2:49300 88-73-237-24:64871 ESTABLISHED
      TCP 192.168.0.2:49304 89.43.25.85:25513 ESTABLISHED
      TCP 192.168.0.2:49309 google:http ESTABLISHED
      TCP 192.168.0.2:49311 static-fxfeeds:http TIME_WAIT
      TCP 192.168.0.2:49313 62.41.85.40:http ESTABLISHED
      TCP 192.168.0.2:49314 62.41.85.40:http ESTABLISHED
      TCP 192.168.0.2:49315 google:http ESTABLISHED
      TCP 192.168.0.2:49317 google:http ESTABLISHED
      TCP 192.168.0.2:49318 google:http ESTABLISHED
      TCP 192.168.0.2:49325 jupiter:http ESTABLISHED
      TCP 192.168.0.2:49326 jupiter:http ESTABLISHED
      TCP 192.168.0.2:49327 p3slh098:http ESTABLISHED
      TCP 192.168.0.2:49329 78.136.53.195:http TIME_WAIT
      TCP 192.168.0.2:49331 p3slh098:http ESTABLISHED
      TCP 192.168.0.2:49332 ey-in-f164:http ESTABLISHED
      TCP 192.168.0.2:49338 ukmdvip1:http ESTABLISHED
      TCP 192.168.0.2:49340 ey-in-f164:http ESTABLISHED
      TCP 192.168.0.2:49342 78.136.53.195:http TIME_WAIT
      TCP 192.168.0.2:49343 ey-in-f127:http ESTABLISHED
      TCP 192.168.0.2:49344 62.41.85.80:http ESTABLISHED
      TCP 192.168.0.2:49346 62.41.85.96:http ESTABLISHED
      TCP 192.168.0.2:49353 jupiter:http ESTABLISHED
      TCP 192.168.0.2:49363 jupiter:http ESTABLISHED
      TCP [::]:135 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:445 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:2869 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:5357 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:8008 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49152 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49153 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49154 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49155 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49158 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49159 CHRISPICKEN-PC:0 LISTENING
      UDP 0.0.0.0:123 *:*
      UDP 0.0.0.0:500 *:*
      UDP 0.0.0.0:1900 *:*
      UDP 0.0.0.0:3702 *:*
      UDP 0.0.0.0:3702 *:*
      UDP 0.0.0.0:4500 *:*
      UDP 0.0.0.0:5355 *:*
      UDP 0.0.0.0:16680 *:*
      UDP 0.0.0.0:40653 *:*
      UDP 0.0.0.0:59094 *:*
      UDP 0.0.0.0:59100 *:*
      UDP 127.0.0.1:1900 *:*
      UDP 127.0.0.1:53481 *:*
      UDP 127.0.0.1:57472 *:*
      UDP 127.0.0.1:59093 *:*
      UDP 127.0.0.1:59099 *:*
      UDP 127.0.0.1:59444 *:*
      UDP 192.168.0.2:9 *:*
      UDP 192.168.0.2:137 *:*
      UDP 192.168.0.2:138 *:*
      UDP 192.168.0.2:1900 *:*
      UDP 192.168.0.2:5353 *:*
      UDP 192.168.0.2:8008 *:*
      UDP 192.168.0.2:59098 *:*
      UDP 192.168.0.2:60506 *:*
      UDP [::]:123 *:*
      UDP [::]:500 *:*
      UDP [::]:1900 *:*
      UDP [::]:3702 *:*
      UDP [::]:3702 *:*
      UDP [::]:16680 *:*
      UDP [::]:40653 *:*
      UDP [::]:59095 *:*
      UDP [::]:59101 *:*
      UDP [::1]:1900 *:*
      UDP [::1]:59096 *:*
      UDP [fe80::100:7f:fffe%9]:1900 *:*
      UDP [fe80::100:7f:fffe%9]:59097 *:*

    7. #16
      Isitme's Avatar
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      Re: Can download/MSN but can't browse??

      I am not really an expert at Netstat results but I can see that you have far too many established connections, about 50, which suggests you may have malware. As a comparison, I have 7, also running Vista.

      There may be someone with a better idea but I would try the following.
      1. Go to Superantispyware and download the free version. Install it and run it and remove what it recommends.
      2. As a check, download and run TrojanHunter which is a fully working trial.

      3. Also download and run HijackThis. Read the instructions on how to run and save the log file it produces. then go to This site and copy and paste the full log into the diagnostic pane. After a few seconds it will show you the analysis of your log, examine it and remove any entries that should not be there.

      4. You should also run a full system scan using your normal AV.

      Remember if you do find anything, turn off System Restore to be sure that everything is cleaned out.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #17
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      Re: Can download/MSN but can't browse??

      Quote Originally Posted by Impulsed View Post
      Microsoft Windows [Version 6.0.6001]
      Copyright (c) 2006 Microsoft Corporation. All rights reserved.

      C:\Users\CHRIS PICKEN>netstat /a

      Active Connections

      Proto Local Address Foreign Address State
      TCP 0.0.0.0:135 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:445 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:2869 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:5357 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:8008 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:40653 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:48660 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49152 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49153 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49154 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49155 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49158 CHRISPICKEN-PC:0 LISTENING
      TCP 0.0.0.0:49159 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:5354 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:6880 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:10110 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:27015 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:27015 CHRISPICKEN-PC:49160 ESTABLISHED
      TCP 127.0.0.1:45100 CHRISPICKEN-PC:0 LISTENING
      TCP 127.0.0.1:49160 CHRISPICKEN-PC:27015 ESTABLISHED
      TCP 127.0.0.1:49211 CHRISPICKEN-PC:49212 ESTABLISHED
      TCP 127.0.0.1:49212 CHRISPICKEN-PC:49211 ESTABLISHED
      TCP 127.0.0.1:49213 CHRISPICKEN-PC:49214 ESTABLISHED
      TCP 127.0.0.1:49214 CHRISPICKEN-PC:49213 ESTABLISHED
      TCP 127.0.0.1:49215 CHRISPICKEN-PC:49216 ESTABLISHED
      TCP 127.0.0.1:49216 CHRISPICKEN-PC:49215 ESTABLISHED
      TCP 127.0.0.1:49305 CHRISPICKEN-PC:49306 ESTABLISHED
      TCP 127.0.0.1:49306 CHRISPICKEN-PC:49305 ESTABLISHED
      TCP 127.0.0.1:49307 CHRISPICKEN-PC:49308 ESTABLISHED
      TCP 127.0.0.1:49308 CHRISPICKEN-PC:49307 ESTABLISHED
      TCP 192.168.0.2:139 CHRISPICKEN-PC:0 LISTENING
      TCP 192.168.0.2:40653 dyn-170-251-173:1338 ESTABLISHED
      TCP 192.168.0.2:40653 ip24-255-139-88:3704 ESTABLISHED
      TCP 192.168.0.2:40653 adsl-065-013-142-094:33060 TIME_WAIT
      TCP 192.168.0.2:40653 adsl-065-013-142-094:33156 TIME_WAIT
      TCP 192.168.0.2:40653 adsl-065-013-172-252:50460 ESTABLISHED
      TCP 192.168.0.2:40653 c-69-251-142-246:2082 ESTABLISHED
      TCP 192.168.0.2:40653 pool-71-120-178-139:50264 ESTABLISHED
      TCP 192.168.0.2:40653 CPE-75-81-11-163:2419 ESTABLISHED
      TCP 192.168.0.2:40653 76-216-157-10:4413 ESTABLISHED
      TCP 192.168.0.2:40653 78.84.80.234:1171 ESTABLISHED
      TCP 192.168.0.2:40653 p548A7BE5:61324 ESTABLISHED
      TCP 192.168.0.2:40653 cpc1-leic6-0-0-cust766:2451 ESTABLISHED
      TCP 192.168.0.2:40653 89.122.129.41:56596 ESTABLISHED
      TCP 192.168.0.2:40653 192.168.0.1:49303 TIME_WAIT
      TCP 192.168.0.2:40653 202.4.210.150:27190 ESTABLISHED
      TCP 192.168.0.2:40653 208-104-88-205:12617 ESTABLISHED
      TCP 192.168.0.2:49157 by1msg5146415:msnp ESTABLISHED
      TCP 192.168.0.2:49241 h-67-101-146-213:47441 ESTABLISHED
      TCP 192.168.0.2:49242 cpe-024-088-104-153:62252 ESTABLISHED
      TCP 192.168.0.2:49244 pool-71-113-66-168:45652 ESTABLISHED
      TCP 192.168.0.2:49253 adsl-75-4-21-187:4650 ESTABLISHED
      TCP 192.168.0.2:49254 S01060013d3ff1062:51337 ESTABLISHED
      TCP 192.168.0.2:49255 180:http ESTABLISHED
      TCP 192.168.0.2:49261 cpe-24-33-135-68:40349 ESTABLISHED
      TCP 192.168.0.2:49263 5aca7527:11605 ESTABLISHED
      TCP 192.168.0.2:49269 adsl-065-013-142-094:6881 ESTABLISHED
      TCP 192.168.0.2:49272 wsip-70-184-159-218:38894 ESTABLISHED
      TCP 192.168.0.2:49276 76.29.53.240:26437 ESTABLISHED
      TCP 192.168.0.2:49300 88-73-237-24:64871 ESTABLISHED
      TCP 192.168.0.2:49304 89.43.25.85:25513 ESTABLISHED
      TCP 192.168.0.2:49309 google:http ESTABLISHED
      TCP 192.168.0.2:49311 static-fxfeeds:http TIME_WAIT
      TCP 192.168.0.2:49313 62.41.85.40:http ESTABLISHED
      TCP 192.168.0.2:49314 62.41.85.40:http ESTABLISHED
      TCP 192.168.0.2:49315 google:http ESTABLISHED
      TCP 192.168.0.2:49317 google:http ESTABLISHED
      TCP 192.168.0.2:49318 google:http ESTABLISHED
      TCP 192.168.0.2:49325 jupiter:http ESTABLISHED
      TCP 192.168.0.2:49326 jupiter:http ESTABLISHED
      TCP 192.168.0.2:49327 p3slh098:http ESTABLISHED
      TCP 192.168.0.2:49329 78.136.53.195:http TIME_WAIT
      TCP 192.168.0.2:49331 p3slh098:http ESTABLISHED
      TCP 192.168.0.2:49332 ey-in-f164:http ESTABLISHED
      TCP 192.168.0.2:49338 ukmdvip1:http ESTABLISHED
      TCP 192.168.0.2:49340 ey-in-f164:http ESTABLISHED
      TCP 192.168.0.2:49342 78.136.53.195:http TIME_WAIT
      TCP 192.168.0.2:49343 ey-in-f127:http ESTABLISHED
      TCP 192.168.0.2:49344 62.41.85.80:http ESTABLISHED
      TCP 192.168.0.2:49346 62.41.85.96:http ESTABLISHED
      TCP 192.168.0.2:49353 jupiter:http ESTABLISHED
      TCP 192.168.0.2:49363 jupiter:http ESTABLISHED
      TCP [::]:135 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:445 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:2869 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:5357 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:8008 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49152 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49153 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49154 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49155 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49158 CHRISPICKEN-PC:0 LISTENING
      TCP [::]:49159 CHRISPICKEN-PC:0 LISTENING
      UDP 0.0.0.0:123 *:*
      UDP 0.0.0.0:500 *:*
      UDP 0.0.0.0:1900 *:*
      UDP 0.0.0.0:3702 *:*
      UDP 0.0.0.0:3702 *:*
      UDP 0.0.0.0:4500 *:*
      UDP 0.0.0.0:5355 *:*
      UDP 0.0.0.0:16680 *:*
      UDP 0.0.0.0:40653 *:*
      UDP 0.0.0.0:59094 *:*
      UDP 0.0.0.0:59100 *:*
      UDP 127.0.0.1:1900 *:*
      UDP 127.0.0.1:53481 *:*
      UDP 127.0.0.1:57472 *:*
      UDP 127.0.0.1:59093 *:*
      UDP 127.0.0.1:59099 *:*
      UDP 127.0.0.1:59444 *:*
      UDP 192.168.0.2:9 *:*
      UDP 192.168.0.2:137 *:*
      UDP 192.168.0.2:138 *:*
      UDP 192.168.0.2:1900 *:*
      UDP 192.168.0.2:5353 *:*
      UDP 192.168.0.2:8008 *:*
      UDP 192.168.0.2:59098 *:*
      UDP 192.168.0.2:60506 *:*
      UDP [::]:123 *:*
      UDP [::]:500 *:*
      UDP [::]:1900 *:*
      UDP [::]:3702 *:*
      UDP [::]:3702 *:*
      UDP [::]:16680 *:*
      UDP [::]:40653 *:*
      UDP [::]:59095 *:*
      UDP [::]:59101 *:*
      UDP [::1]:1900 *:*
      UDP [::1]:59096 *:*
      UDP [fe80::100:7f:fffe%9]:1900 *:*
      UDP [fe80::100:7f:fffe%9]:59097 *:*
      Thats amazing, you have one infected PC there sir

    9. #18
      x LAGER LOUT x's Avatar
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      Re: Can download/MSN but can't browse??

      Wow, I'm surprised your pc and router hasn't gone up in smoke.

     

     
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