Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Slow Internet Speeds

    This is a discussion on Slow Internet Speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey there. I currently have the mid package (40GB usage) with what is it? 8mb? Lately I've been unable to ...

    1. #1
      jollyrogue's Avatar
      jollyrogue is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Netgear V2 DG934G
      Sky TV: Sky+
      Join Date
      Aug 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Slow Internet Speeds

      Hey there.

      I currently have the mid package (40GB usage) with what is it? 8mb? Lately I've been unable to download and browse the web at the same time. If im downloading something then websites nearly always time out or don't respond.

      Nearly Always the download speed is less than 80 kb/s but i should be getting at least over 200 kb/s right?

      The Router is turned off everynight and when we go out. should that affect it?

      Tried speedtest:


      also on the statistics:


    2. Advertisement
    3. #2
      samperry209's Avatar
      samperry209 is offline Sky User Member
      Exchange: Littlehampton
      Broadband ISP: O2 Premium
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      Littlehampton
      Posts
      777
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow Internet Speeds

      have you tried sky user speedtest...


      speedtest.net is unreliable

      you shouldnt really turn router off everytime your not at home otherwise sky cant maintain your line

      because every so often sky resync you line

    4. #3
      jollyrogue's Avatar
      jollyrogue is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Netgear V2 DG934G
      Sky TV: Sky+
      Join Date
      Aug 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow Internet Speeds

      i got "Download 360Kbps" from sky user speedtest but the upload test isn't doing anything.

      I'll keep that in mind about the router.

    5. #4
      Monday's Avatar
      Monday is offline Sky User Member
      Exchange: LWHAY
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Nov 2007
      Posts
      881
      Thanks
      2
      Thanked 0 Times in 0 Posts
      Blog Entries
      1

      Re: Slow Internet Speeds

      Quote Originally Posted by samperry209 View Post
      have you tried sky user speedtest...


      speedtest.net is unreliable

      you shouldnt really turn router off everytime your not at home otherwise sky cant maintain your line

      because every so often sky resync you line
      No need the op isn't on DLM.

      Could you please confirm that you are on Sky Mid package,.*LLU your upload speed would indicate connect.

      Also could you please plug your router into the test socket. You seem to have line problems. With a line length like that you should be seeing speeds of 8MB+.


     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION