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    sky connect 22nd and no router!!help

    This is a discussion on sky connect 22nd and no router!!help within the Sky Broadband help forums, part of the Sky Broadband help and support category; sky connect will be activated on the 22nd sept and i have not even got my router.....i have tried skycs ...

    1. #1
      gazza1066's Avatar
      gazza1066 is offline Sky User Member
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      Thumbs down sky connect 22nd and no router!!help

      sky connect will be activated on the 22nd sept and i have not even got my router.....i have tried skycs ten times each time i call i get a different reply.......1/ we have no details on your order
      2/its been sent out to parcelline call them( they didnt have it)..3/the manifest is down so i cant check!!! ...4/we dont send out the router until your line is active!!!....5/im just putting u on hold...............(disconnected)!!!......the list goes on ......please for the love of god somebody give me a straight answer!!!!!....help im losing the plot here..........


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    3. #2
      rbentley's Avatar
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      Delays in recieving the router are not uncommon, though if i'm left with no internet, i'll be pretty miffed off
      Last edited by SatDish; 21-09-06 at 08:24 PM. Reason: please do not swear

    4. #3
      nifts's Avatar
      nifts is offline Sky User Member
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      they apparantly send out the router the same time you get activation date letter

      you gotta laugh "phone parcel line" what what do i look like i work for sky
      you gotta laugh "phone BT" what what do i work for sky lol lol

      why are they telling us to chase their problems up they should be doing this we are a customer not an employee

      gotta laugh aint ya

    5. #4
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      Welcome to the forum gazza


      Sorry that you are also having this problem if this will help the company that I assume they use and who sent mine to me is Unipart Technology Logistics in Rugby.

      Good luck and hope you get sorted soon
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    6. #5
      Sky's The Limit's Avatar
      Sky's The Limit is offline Sky User Member
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      Please dont fret....by the time you get connected (it will never be on your activation date !!) Routers will be a thing of the past !!
      " A man is as young as the woman he feels "

     

     

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